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Inconsistent Chain

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales and Front Office Manager
Current Employee - Sales and Front Office Manager

I have been working at Best Western full-time (more than 3 years)

Pros

I really can't think of a single Pro.

Cons

1. Inconsistent operation of Hotels.
2. Poor Leadership - All hotels independently Owned/Operated
3. No benefits of any kind
4. Best Western International does not support hotels - Worldwide sales does nothing to help.
5. Poor branding - General public has no idea what the difference is between BW, BW Plus & Premier.

Advice to ManagementAdvice

David Kong & board members need needs to know what is going on with the hotel brand/chain. Over all David is doing a good job - For what this brand is.

Doesn't Recommend
Neutral Outlook
Approves of CEO

168 Other Employee Reviews for Best Western (View Most Recent)

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  1.  

    Assistant Operations Manager - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Operations Manager in Phoenix, AZ
    Former Employee - Assistant Operations Manager in Phoenix, AZ

    I worked at Best Western full-time (more than 10 years)

    Pros

    The place was fun to work at. One's co-workers almost became family. I still keep in touch with many people who work (for over 30 years) or worked there over the years. One was rewarded well for good work performance.

    Cons

    The pay was somewhat low at entry level positions but there was upward mobility if one was patient. There was also shift work as the call center was a 24/7 operation. This could be difficult if one could not be flexible with their working hours.

    Advice to ManagementAdvice

    Look for the under achievers with high morale and a desire to learn. They can eventually become valuable and long lasting employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    General Manager

    Former Employee - General Manager in Fort Scott, KS
    Former Employee - General Manager in Fort Scott, KS

    I worked at Best Western full-time (more than an year)

    Pros

    It was very good place to work

    Cons

    Finding qualified staff members can be difficult.

There are newer employer reviews for Best Western

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