Bickford Senior Living

  www.enrichinghappiness.com
  www.enrichinghappiness.com
There are newer employer reviews for Bickford Senior Living

5 people found this helpful  

I wouldn't recommend Bickford to anyone, they treat their employees very poorly.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Bickford Senior Living

Pros

It is a job in the Assisted Living field.
You receive health insurance and a 401K if you are salary
Staff at local level are friendly and easy to work with

Cons

No room for growth
Management is out of touch with what is going on in each community
Management has no experience, inherited the company and they implement random ideas with no basis then blame employees if it does not work out
Treated Poorly
High staff turnover, upper management feels they can always find someone better
No loyalty
They did not pay vendors on time and vendors would contact local community to complain, had a policy of not pay until 90 had passed
Did not refund residents in a timely manner, would have to send multiple requests in order to have it taken care of
Management refuses to update facilities and has cut staff hours lessening the care residents receive
"Enriching happiness" is nothing more than a marketing ploy, local staff and management due their best to ensure resident satisfaction however when the corporate office is involved it is the exact opposite it is only about profit

Advice to ManagementAdvice

Listen to employees, do not ignore their good ideas, conduct yourself with integrity as your reputation has become suspect, you have marketed as "enriching the lives of other" yet your only concern is profit and when it comes to delivering on resident care it just doesn't happen. Actually care about residents and employees!

Doesn't Recommend

34 Other Employee Reviews for Bickford Senior Living (View Most Recent)

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  1.  

    Working at Bickford taught me a lot about upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at Bickford Senior Living full-time (more than an year)

    Pros

    Get to work with great people in the branch and enjoy the seniors. Good pay and benefit package.

    Cons

    To many upper management giving directions and all directions are different. Upper management changes their minds on a daily basis on how things should be done. Not enough training. Say they are always there for you but seem to be in the business for financial reasons and not for taking the best care of their residents. HR won't back a director or RN up when termination of a employee is needed causing unrest among other employees.

    Advice to ManagementAdvice

    Be more supportive of your directors. You seem to have a high turnover in Directors. More training for employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Cna

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bickford Senior Living

    Pros

    The residents are amazing ! Some of the staff are great .

    Cons

    The expectations placed on the CNA is unrealistic. We are performing so many tasks that it takes away from the care of the residents. Upper management don't respect the staff.

    Advice to ManagementAdvice

    Recognize that patient care is the #1 priority.

There are newer employer reviews for Bickford Senior Living

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