There are newer employer reviews for Big 5
There are newer employer reviews for Big 5

See Most Recent

Helpful (2)

Employees viewed as a 'necessary evil'

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - First Assistant Manager in Seattle, WA
Former Employee - First Assistant Manager in Seattle, WA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Big 5 full-time (More than 3 years)

Pros

Very flexible scheduling, if not in management. No knowledge or experience necessary for hire. Very affordable and very good health benefits.

Cons

No wage or salary negotiation. No employee initiative, creativity, or empowerment. Very little Employee input is not considered when making decisions. Poor quality products. Poor employee discount. Anti technology. Poor training programs for both employees and managers. Very little opportunity for advancement and/or raises and promotions. Little employee and customer trust (bag checks, video review of policy, large bills (over $20) must be checked by manager or very experienced cashier). Out of date grooming standards (only facial hair allowed is mustache) and dress code (tie required). The company believes a shirt and tie give more credibility to the salespeople, but they are not willing to invest time into actually training the employees in customer service and product knowledge, it is very much an after thought.

Advice to Management

Even part-time employees have fantastic ideas, be open to those ideas. Let employees make mistakes. Allow employees to have their own style when it comes to selling product. Empower employees to make decisions involving customer experience, not just managers. Auditing every action should really be limited to activities that could result in legal problems (such as firearms sales, not bag and bill checks). High employee turnover, especially of the best candidates, should be an indicator of poor management choices. This was the biggest problem I observed during my time at Big 5. I worked with over 50 members of management, I honestly believe that only 2 of those managers were worthy of their positions.

Other Employee Reviews for Big 5

  1. Helpful (1)

    The company only believes in profit and what is in their best interest.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager in Murray, UT
    Current Employee - First Assistant Manager in Murray, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Big 5 full-time (More than 10 years)

    Pros

    Alright Pay, vacation, 401k, believes in hiring from within, benefits, sick and personal time off

    Cons

    work 42.5 hours a week in the winter close to 60. Raises have been missed the past 3 years. You pay a lot for insurance. The company does not care about it's employees.

    Advice to Management

    Be fair to all employees not just the ones in California. California employees get far better benefit packages that they are not allowed to disclose with employees from other states.


  2. Helpful (1)

    Rapidly decreasing hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Work was not overly physically strenuous - Overall, mood within the work place was calm and friendly

    Cons

    - Management wasn't shy to utilize their power - Hours decreased slowly over time for every employee as the "Now Hiring" sign remained up in the window for over a year

    Advice to Management

    Don't hire so many workers so you can get more of a unified sales team.


There are newer employer reviews for Big 5
There are newer employer reviews for Big 5

See Most Recent

Work at Big 5? Share Your Experiences

Big 5

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.