There are newer employer reviews for Big Heart Pet Brands

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Company went downhill at record pace; Stay away!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Pittsburgh, PA
Current Employee - Anonymous Employee in Pittsburgh, PA

I have been working at Big Heart Pet Brands full-time (more than 8 years)

Pros

Summer hours (although many companies now offer better work/life perks)
For the most part, people are great.
Jeans are permitted

Cons

Too much to list. Agree with previous reviews about San Francisco sitting in their “ivory tower” and Marketing having too much power; Environment between San Francisco and other locations is night and day. There have been many recent layoffs with more sure to come. Upper management pushes temps and consultants as the answer to unmanageable workload, which results in frequent training and retraining on sub-par systems. Company consistently makes poor business decisions, most recently forcing the company to move forward with replacing the operating system with one that is very lacking, while at the same time dealing with a divestiture and acquisition. Those left in the Pet company after the divestiture are burnt out and forced to clean up the mess for the divested Consumer company, whose remaining employees are lax and enjoy a laid-back atmosphere while they collaborate to update their resumes or wait to collect unemployment in a year. Company is also behind the times on work/life balance perks. Pay is far below average (although money is wasted elsewhere, as in paying a ridiculous amount of money to various firms to come up with the dreadful new company name) and it is well-known in the company that it does not pay to remain a long-term employee. HR limits raises for promotions, making it possible for a new-hire off the street to make a significantly higher salary than a 10-year employee in the same position. This forces many of the top performers out the door. Morale is horrible and get worse each day.

Advice to ManagementAdvice

Find ways to boost morale and take care of your burnt out workforce. Allow hiring of full-time employees to help maintain the workload. Spread some of the San Francisco perks across other locations. Implement new work/life balance programs, which are needed now more than ever. Stop letting the higher-ups make poor decisions on operating systems and forcing those of us in the trenches to deal with the fallout and clean up the mess. Reassess the limits on raises and stop punishing employees who work hard to earn promotions.

Doesn't Recommend
Negative Outlook
Approves of CEO
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