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2 people found this helpful  

Human Resource reports to Regional Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager  in  Seattle, WA
Current Employee - Assistant Manager in Seattle, WA

I have been working at Big Lots full-time for more than a year

Pros

Co-workers are great and a resource to discuss problems with. Discount is a plus, especially during associate discount days.

Cons

Human Resource Manager reports directly to Regional Manager or Vice President. This makes it extremely difficult to go to human resources with an issue. The regional HR person and the regional manager travel together and are very good friends. They can get rid of anyone they agree on, because the HR person has to check with the regional manager. They will joke about getting rid of people or discrediting them. There is another HR person that helps out, but they don't like him or the asset protection department. The head HR guy has favorites, usually the same as the regional manager. The HR guy will communicate and let it be known which managers he likes or dislikes. If he quits talking to you, you are going to get fired, he will dig until he finds something. Usually it is started by the regional manager and he has the HR guy support him. If you report anything to his boss the regional manager, it gets slipped under the rug. The regional manager is in Oregon and the HR department is in Chicago which makes it difficult to get one or the other come at the same time. If you are a favorit, you will advance, if not the regional manager and HR will work together to get you fired. They do it all the time. I am surprised they don't get sued for this.

Advice to ManagementAdvice

Please seperate the HR and operations group so that we have a resource to go to!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Big Lots

  1. 2 people found this helpful  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Big Lots full-time for more than a year

    Pros

    Pay was decent. Good employee discount

    Cons

    No life work balance. DM expected you to work 6 days a week. When I asked for help on how to better this he would deflect and try to change the subject. I worked 6 days a week and still couldn't get all the tasks completed. Company would give huge projects with no notice or payroll but was expected to get it done no questions asked.
    Inventory levels too high for sales volume. Expected to fit 3 pallets of toilet paper on the floor along with 3 pallets of water but don't put it near the front of the store where it might sell. How do you sell Ohio State Buckeye stuffed animals or North Dakota State product when you don't live in the state. Expected tp process 3000 piece trucks with in 24 hours but you are not given the payroll to do it. Always told we were doing dock to stock wrong but when you talked with other stores they were struggling too DM didn' t , like any push back. He only seem to favor employees that agreed with him and didn't want to listen voices that maybe wanted to improve the systems.
    Too many floor changes. Constantly touching merchandise 3 or 4 times- wasted productivity.
    Facilities very run down. Both employees and especially customers totally disrespect the store.
    DM expected the store to look like Macy's but maybe allowed 3 or 4 employees per shift. These employes were expected to ring the registers, help customers on the floor, load merchandise into cars and recover the store perfectly. Physically impossible to do and when mentioned to DM again no good helpful solutions were offered.
    DM was in it for himself. Terrified of his boss so would do whatever it would take if his Boss was coming for a visit. Would threaten your job if his Boss had a bad visit.

    Big Lots is in for the money and obviously don't care about what it takes to get there.
    I am a very seasoned retail manager and worked in many various retail settings but this by far was the worst company I ever worked for.

    Advice to ManagementAdvice

    Need to look at stores inventory levels. Maybe look to see if the store could sell the product. They can look at stores history to see what sells well and what doesn't. Just because you bought it doesn't mean it will sell ie funnel cake mix.
    Be realistic on your dock to stock productivity
    Do employee background checks before you hire them
    Be open to new ideas. Seem to be stuck in old management
    Create a more open work environment. Upper management threatens job security instead of listening to employees.

    Doesn't Recommend
    Disapproves of CEO
  2. 4 people found this helpful  

    bad company to work for, they do not stand behind their associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Columbia, SC
    Former Employee - Store Manager in Columbia, SC

    I worked at Big Lots full-time for more than 10 years

    Pros

    i was with the co for a long time and it steadily got worse, between loss prevention micro managing every little thing and hr, not standing behind their store managers, its not worth it, some stores get away with doing whatever they want and others dont. it depends on who they like

    Cons

    they will work you to death, no appreciation, hr does not stand behind there people unless it suits them, this co is rough and i would advise against working for them as i did,and they will just beat you down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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