Back to Black & Decker Reviews
Black & Decker – “All about the Name of the brand..not quality or substance.”
Apr 29, 2009
2009-04-29 07:05 PDT
Details
Pros
The brand name looks good. .
Cons
BDK is only worried about brand name and recognition not quality anymore. I reviewed their quality and warrenties program...Let's just say we dont' buy BDK household items..made in China - need I say more
Advice to Senior Management
Retain your people. Train your people - I had no training in 2+ years that I could use for continuing education requirements. I had to pay out of pocket for my certification requirements in my department. They will pay for certifications but not the $100s needed to get quality training. As a result I see many barely qualified people (Cheap salary) who can't really do a spectacular job. Nothing against the individuals..they work hard and they do the best they can. A little support in training and helping people get timely mentoring and right project experience would help a lot.
