There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

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Team Manager - Customer Support

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Contact Center Team Manager in Indianapolis, IN
Current Employee - Contact Center Team Manager in Indianapolis, IN
Recommends
Positive Outlook
Approves of CEO

I have been working at Blackbaud full-time (More than a year)

Pros

Great mission and attitude toward both clients and employees

Cons

Lower than expected pay for entry level positions

Other Employee Reviews for Blackbaud

  1. Helpful (1)

    Awesome internship experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Interaction Design Intern in Greenfield, IN
    Current Intern - Interaction Design Intern in Greenfield, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blackbaud as an intern (Less than a year)

    Pros

    -Awesome UX team with a great design process -Lots of collaboration -Very in touch with clients from non-profits and genuinely cares about their needs

    Cons

    -A lot of products with a lot of overlap (but there is a lot of improvement happening)


  2. Helpful (4)

    Strong company dedicated to bottom dollar rather than employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Cambridge, MA
    Former Employee - Senior Accountant in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Blackbaud full-time (More than 5 years)

    Pros

    Some autonomy within individual teams

    Cons

    Seemingly, corporate goals are more driven by sales goals and gobbling up competitors rather than on the long term plan of being able to properly staff the business increases. Would like to see more employee support for increased work loads.


There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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