231 Employee Reviews (View Most Recent)

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Grow Professionally and Give Back at the Same Time - How many employers offer that?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales  in  Charleston, SC
Current Employee - Sales in Charleston, SC

I have been working at Blackbaud full-time for more than 5 years

Pros

Professional atmosphere surrounded by people that care about the space (non profits)
Charleston, SC (Beaches, Food, Weather, No traffic)
A view of the water from the office
Great products that set the standard within the industry
A 30+ year track record of success
A single minded focus on the non profit space
A great place to raise a family
A philanthropic culture within the organization
The leader in the space

Cons

Senior Leadership Gaps
Products need technology update
Large enough to be slow to act, small enough to get hurt by it
Lack of innovation in some areas
Lack of internal investment in some areas

Advice to ManagementAdvice

Reinvest
Company has a VERY bright future -- but needs a trans formative leader that can drive innovation and reinvestment for LONG TERM growth

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Blackbaud

  1. 3 people found this helpful  

    Leadership?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Austin, TX
    Current Employee - Manager in Austin, TX

    I have been working at Blackbaud full-time for more than 5 years

    Pros

    Checks don't bounce. Parking is okay.

    Cons

    Benefits are limited. Executive Leadership management communications is corporate speak gobbledygook -- meaningless, frustrating, and at times downright insulting. There may be good individual leaders at Blackbaud. However, it does appear that as a group, a few things are true about the Executive Leadership Team. There is no emphasis on product quality, customer satisfaction, or employee satisfaction. The rule of the day is company politics. Many stupid corporate management decisions are in play every day. Hundreds of thousands of dollars are being wasted on a regular basis.

    Advice to ManagementAdvice

    Seriously, get a clue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Promising at first, but bureaucratic culture prevents long-term job satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackbaud full-time

    Pros

    Casual attire permitted, occasional events to boost morale, good benefits, and a few miscellaneous perks including gaming in the cafeteria.

    Cons

    - Management strings you along at below fair market salaries with empty promises of increase
    - Base compensation is low across the board and commission driven bonus structure creates an incentive to trade quality service for quantity
    - The business is not led by innovators, and retains unimaginative leaders through a system similar to university tenure. Managers are in their roles most often because they were with the company long than other candidates. I've seen highly intelligent and ambitious candidates passed over for jobs, when less motivated individuals get the promotion because they had been with the company for 5 years.
    - The current CEO has done well to maximize shareholder value; however, the company is merely retrenching into a place of comfort rather than pushing for innovation and relevancy.
    - Along the same lines, there is very little room for autonomy and innovation. Blackbaud still resembles the 90's tech company that achieved initial success... riding the coat-tail of their Razor's Edge product.
    - Intelligent people leave all the time for higher paying more satisfying jobs.
    - There are eager young minds knocking at the door for jobs, yet it's very difficult for them to find a position due to disproportionately high priority to higher from within. I'm baffled by this when I walk through rows of empty cubes on Friday mornings. Seriously, one-third to maybe half of the employees at headquarters come into the office on Fridays. This includes management too!

    Advice to ManagementAdvice

    - You will not survive unless you encourage innovation among your employees! Don't just say you value innovation. Be an example and actively encourage it.
    - Don't string your employees along with empty promises or by adorning them with meaningless new titles. Pay them what they deserve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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