Blackbaud

  www.blackbaud.com
  www.blackbaud.com
There are newer employer reviews for Blackbaud

1 person found this helpful  

Fantastic culture/ Frustrating resistance to change and growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Austin, TX
Current Employee - Anonymous Employee in Austin, TX

I have been working at Blackbaud full-time (more than an year)

Pros

The culture of this company is fantastic. The people here are wonderful, helpful, inclusive, and knowledgeable. The office is very nice and in a great location. I enjoy my co-workers and coming into work every day.

Cons

While the company is making major transitions, communication/training/troubleshooting/reorganizing effectively is a mess. The training for new hires is a joke, and so is continual training within departments or teams.

Advice to ManagementAdvice

Provide more comprehensive training to new hires and better continual training.

Recommends
Neutral Outlook
No opinion of CEO

255 Other Employee Reviews for Blackbaud (View Most Recent)

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  1. 3 people found this helpful  

    Run As Fast As You Can In The Opposite Direction!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Analyst in Charleston, SC
    Former Employee - Customer Support Analyst in Charleston, SC

    I worked at Blackbaud full-time (more than an year)

    Pros

    There are no pros to Blackbaud, oh, excuse me "blackbaud". See how edgy and nouveau chic they are? They didn't capitalize their name. I know, right??

    Cons

    Software relegated to the 1990's. Their flagship software, The Raiser's Edge, is so full of bugs it's almost like the building (including the cafeteria) and its roach problems. There is minimal effort to test anything new with The Raiser's Edge. Office 2010 completely took "blackbaud" by surprise. They had NO IDEA it wasn't compatible with their software, and it only became partially compatible in 2012!!!! They had NO IDEA because they didn't bother to test it in beta. They are coasting along because, really, they don't have to improve their software. Who else will so-call nonprofits turn to? They're buying up all the competition. The last update I had the pleasure of living through was rolled out to much fanfare, and a patch had to be created the same freakin' day. This may or may not be related to the fact they let their employees drink alcohol on the job...it used to be every other Friday, but maybe it's just every day now?

    Oh, and the managers are a joke. The bimbow I had didn't even know how to use The Raiser's Edge, yet she was chosen to be my supervisor? And she had the personality of cobra snake...just like most of the other ones. You could get a good review if you sucked up and went out to the bars (sensing a theme yet?) in Charleston with the managers. They love to choose brown nosers to move up. If that's your gig, then you'll fit right in. Otherwise, stay away.

    Advice to ManagementAdvice

    I can't wait to see your company go belly up.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Oriented, Little room for advancement otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Cambridge, MA
    Former Employee - Business Analyst in Cambridge, MA

    I worked at Blackbaud full-time (more than 5 years)

    Pros

    For the most part, no one is going to bug you to work nights or weekends. They might try, but the culture doesn't roll that way. There's some good people that work there, and it's not a coal mine for the most part.

    Cons

    Some google searches will tell you what you need to know. The company looked to grow aggressively through the recession. However their strategy was to buy out smaller competitors, cut costs, and take full advantage of attrition. It turned out to not be a good multiyear strategy and the CEO was booted. But it was felt through the ranks long before that. No training, groups operating at half size, no resources put into the product... most people are scrambling to keep the lights on. Frustrating to say the least.

    Advice to ManagementAdvice

    Slim down the middle management and try to evolve as a tech company instead of an 80s conglomerate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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