Blackbaud

  www.blackbaud.com
Work in HR? Unlock Free Profile

218 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

1 person found this helpful  

Run far and run fast from this place!!

Customer Support Analyst (Current Employee) Charleston, SC

ProsGreat co-works, some of the best and fun people I have ever met, nice building with gym and locker rooms, cafeteria and breakrooms with free coffee and plenty of refrigerators for food. Lots of social events that Blackbaud hosts for employees to get together.

ConsUsed to be able to drink on Fridays but due to insurance reasons that is probited now.
Very bad, ineffective, weak immediate team managers. No leadership skills or backbone. So afraid of upper managment and customers that they will not take a stand a stand and backup their employees on anything, cases, new ideas, areas for improvement or assisting with progressions and career advancement.
LIttle if any documentation on internal processes like progressions, or working cases or issues, you are left to figure a lot out on your own.
LIttle training when you first start, you are left on your own.
Unrealistic goals that you have to meet for progressions to another level on your team like project time, expensive certifications, continued education. Management does not explain to you how to advance in your own team or others, you are left to networking to figure this out. Team managers do not encourage people to advance, they try to keep them on their current team.
There is an 18 month time comittment when you get hired as a new employee to Blackbaud support, which means you cannot advance to another team until the end of that time. This is not written in your employment offer letter, this is told to you verbally after you start, which is very deceiving.
High work load, low pay, no recognition, only for negative things.

Advice to Senior ManagementReally listen to what employees are saying, not just pay lip service. Actually follow through and do what the employees want, and give them what they need: money, advancement, progression, strong managers, and recognition.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It's pretty good. But not exceptional.

    Software Engineer II (Current Employee) Charleston, SC

    I have been working at Blackbaud full-time for more than 3 years


    Pros: +Minimum 20 days PTO when you start, with ability to earn 3 more days while volunteering at local non-profit organizations. +Work-life balance is… Cons: -Lack of recognition where it counts (cash incentives) -The general drone of corporate culture is very present (cubicles everywhere) -Daniel Island is very… Advice to Senior Management: Pay attention to who is actually doing the work, and reward them. Not whose name happens to… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Highly rewarding, low paying

    Implementation Consultant (Current Employee)

    I have been working at Blackbaud full-time for more than 5 years


    Pros: NFP consulting very rewarding. If you like solving problems you find job security. Very bright colleagues will raise your game.… Cons: Mgmt regularly making decisions with ~70 IQ. Poor acquisition integration planning/execution.… Advice to Senior Management: To the Board: invest in efforts to staff beyond just the CEO - there are significant leadership gaps throughout and they are… More
There are newer reviews on Blackbaud.

Worked for Blackbaud? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.