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There are newer employer reviews for Blackbaud

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Decent experience, wouldnt recommend it for everyone

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Intern in Charleston, SC
Current Intern - Intern in Charleston, SC

I have been working at Blackbaud as an intern (Less than a year)

Recommends
Recommends

Pros

The location is fantastic, the people are extremely nice. the corporate structure makes it difficult to succeed in amajor capacity.

Cons

not much room for growth. benefits are decent, not great. Overall I would rate the management as below average. Difficult to fnd better IT job in SC

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  1. Learn the business, build relationships, work hard and move up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Charleston, SC
    Current Employee - Anonymous in Charleston, SC

    I have been working at Blackbaud full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -great people -market leader -location(Charleston SC) -career development -new CEO with some balls -new on boarding program for sales/marketing -publicly traded company(BLKB) -extremely competitive to get hired -arguably the best company to work for in charleston

    Cons

    -lack of product development under past CEO, Marc Chardon -got caught up in the acquisitions game -flagship product runs well but looks old(current leadership is committed to addressing this) -middle mgmt, like others have said, it is a problem. -sales reps get paid, solutions engineers do most of the work though. They get paid less. -support analysts seem to complain about lack of pay and long hours. -consultants are highly utilized, which can tend to burn them out quickly. -the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

    Advice to Management

    New CEO has said all of the right things so far. Nice to see some fresh management. Speaking of which, there are too many managers in the middle. Also, too many ppl in marketing who don't produce enough revenue. Pump more money into product development and talented developers to help everyone in the companyt. Sales can then sell, support can support, services can implement and marketing can market the product more effectively. Have to get caught up with Product Development to compete with sales force and other market competitors. Let's be done with the acquisitions too, nobody wants to see anymore of that. If we need it, let's build it, like we used to.


  2. Helpful (2)

    Technical debt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Services in Remote, OR
    Former Employee - Services in Remote, OR

    I worked at Blackbaud full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great flexibility, interesting clients that are working on compelling causes. Great coworkers in a great location.

    Cons

    Too many products all of which are getting long in the tooth. Change is too slow, lots of red tape, it's bananas. Salaries are low and raises are minimal. No long term vision for the company.

    Advice to Management

    Get rid of the business units and the redundancy between them (two marketing teams??), streamline your management structure and focus on reducing the products and get the ones that remain up to date. Stop calling certain products "internet products" - It dates you.


There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

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