There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

Helpful (1)

a scattered mess

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Blackbaud full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

great clients, many great co-workers

Cons

no focus, teams run in circles, no leadership

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (2)

    Blackbaud-Customer Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Analyst in Indianapolis, IN
    Former Employee - Customer Support Analyst in Indianapolis, IN

    I worked at Blackbaud full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people to work with and the company really seems to care about their employees.

    Cons

    Pay isn't great and the training is not very good. You are thrown in and expected to figure it out as you go along.

    Advice to Management

    I would consider revising the training and focusing more on product knowledge than on troubleshooting.

  2. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackbaud

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People, people, people. Wonderful non-profit client organizations. Excellent benefits and employment perks. Hard working teams. Cafeteria and gym both within HQ building.

    Cons

    Internal silos and politics between senior management. Stuffy, corporate culture. Need to focus on the technology needs of employees and provide the right equipment and tools to get the job done.

There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

Work at Blackbaud? Share Your Experiences

Blackbaud

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.