There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

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Office Assistant

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Office Assistant in San Diego, CA
Former Employee - Office Assistant in San Diego, CA

I worked at Blackbaud part-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

,As an office assistant, I found Blackbaud to have a very friendly staff.

Cons

As an office assistant, I did not have any negative experiences.

Advice to Management

There is nothing I would advise to management.

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  1. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blackbaud

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People, people, people. Wonderful non-profit client organizations. Excellent benefits and employment perks. Hard working teams. Cafeteria and gym both within HQ building.

    Cons

    Internal silos and politics between senior management. Stuffy, corporate culture. Need to focus on the technology needs of employees and provide the right equipment and tools to get the job done.


  2. Learn the business, build relationships, work hard and move up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Charleston, SC
    Current Employee - Anonymous in Charleston, SC

    I have been working at Blackbaud full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -great people
    -market leader
    -location(Charleston SC)
    -career development
    -new CEO with some balls
    -new on boarding program for sales/marketing
    -publicly traded company(BLKB)
    -extremely competitive to get hired
    -arguably the best company to work for in charleston

    Cons

    -lack of product development under past CEO, Marc Chardon
    -got caught up in the acquisitions game
    -flagship product runs well but looks old(current leadership is committed to addressing this)
    -middle mgmt, like others have said, it is a problem.
    -sales reps get paid, solutions engineers do most of the work though. They get paid less.
    -support analysts seem to complain about lack of pay and long hours.
    -consultants are highly utilized, which can tend to burn them out quickly.
    -the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

    Advice to Management

    New CEO has said all of the right things so far. Nice to see some fresh management. Speaking of which, there are too many managers in the middle. Also, too many ppl in marketing who don't produce enough revenue. Pump more money into product development and talented developers to help everyone in the companyt. Sales can then sell, support can support, services can implement and marketing can market the product more effectively. Have to get caught up with Product Development to compete with sales force and other market competitors. Let's be done with the acquisitions too, nobody wants to see anymore of that. If we need it, let's build it, like we used to.


There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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