There are newer employer reviews for Blackhawk Network
There are newer employer reviews for Blackhawk Network

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Helpful (1)

What I learned was an unequaled opportunity w extremely innovative, positive & dedicated teams & mgnt at its core

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Part of the Sales Support Team in Pleasanton, CA
Former Employee - Part of the Sales Support Team in Pleasanton, CA

I worked at Blackhawk Network

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Fundamentally BHN is an outstanding company and delivers a great product hitting almost all of the “6 rights” Early on there was an open door with management for new ideas, process' and the means to achieve them. There was an extremely fast pace to meet new goals, initiatives and challenges that came seemingly, weekly. Teams supported their management because they believed in them and the companies objectives and were willing to do the hard work and long hours - most of us thrived on the success.

Cons

As the company grew its infrastructure and process’ to keep up and support it; didn’t. Sales teams were not effective in selling the companies portfolio, strengths and resources and as the pace of earlier years slowed and success was measured with smaller achievements the company’s dirty laundry was more apparent. A change in leadership left dysfunction and confusion between teams and a lack of clear roles, responsibilities and accountably with circumstances was relegated to finger pointing and blame.

Advice to Management

Your senior title doesn’t always make you right. Stop pushing what you know is wrong down hill and utilized the great people you hired for input. Set goals with roles and responsibilities defined and then hold those responsible, accountable.

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  1. Helpful (1)

    Most of the employees are smart and great but there are a few bad ones...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA

    I worked at Blackhawk Network

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    1) good location close to the mall
    2) great engineers except for a few
    3) CSO is very intelligent and very hard working

    Cons

    1) clueless engineers are getting promoted even if they do not do anything
    2) some engineers were hired just to fill in positions so literally anyone who walks in the door gets the job.
    3) 1 and 2 is an insult to the hardworking engineers that work there
    4) because of 1 and 2 good engineers are leaving

    Advice to Management

    promote the ones that deserve to be promoted and get rid of the ones that are pulling the team down... don't promise employee retention programs and then leave the next week.


  2. Helpful (4)

    Blackhawk encourages their Management to bully employees in meetings while others cower

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Blackhawk Network

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    A huge majority of the people are wonderful to work with, great commute, alot of unrecognized talent.

    Cons

    Management leads and encourages bullying.
    Management talks negatively about directs.
    Management doesn’t get along with each other.
    Talented people are brought in and leave broken.
    Directs are more talented than management by a huge margin.

    Advice to Management

    Please please please hire managers that know how to manage rather than hire than bullies.


There are newer employer reviews for Blackhawk Network
There are newer employer reviews for Blackhawk Network

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