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3 people found this helpful

Extreme politics & Turmoil

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineer in Pleasanton, CA
Former Employee - Software Engineer in Pleasanton, CA

I worked at Blackhawk Network full-time (more than a year)

Pros

Location. Less commute if you stay near pleasanton.

Cons

Extreme politics.The culture [not sure if it is a disrespect to this word to use in the context of BHN] inside is terrible. The mid levels managers does not have any clue of the technology side or management side. They are forced to act in favor of their directors\direct managers who are no different than their direct reports. The founder and people of the same level have great ideas and business model of the company is good. Quite unfortunately it is currently being manged by bunch of people who does not have neither technical nor managerial capabilities.

There is zero value for the years of experience a prospective employee bring on board.

If you are planning to join this place, I would strongly encourage to use any other potential options to hang on for some time and find a job elsewhere.

Advice to ManagementAdvice

Peform a much needed deep cleansing if you would like truly transform this company around.

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. 3 people found this helpful

    Extremely Political and Cliquish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Manager in Pleasanton, CA
    Former Employee - Software Manager in Pleasanton, CA

    I worked at Blackhawk Network full-time (more than a year)

    Pros

    Location. If you live around the tri-valley area.

    Cons

    1. Political cesspool. The political culture has been there for too long to change. You have someone with just a few years of IT experience gets promoted all the way to the top simply because being able to "talk pretty" more than anything else. When a company promotes an individual like that it does 2 things: 1. It shows as long as you can talk and play political games you get ahead. 2. It promotes the political culture and worsens the problem. As a result, almost every manager has to learn how to play the game to survive so they learn from their boss - undercut peers when they're in the way, get ahead by stepping on other people, haze their employees to get whatever they want.., etc. The list just goes on and on. And when you look at the problems and try to understand the root cause, you realize they all start from one source. The only way to advance in this organization is by playing their game and get into the clique. You may say it's more or less the same in every company but trust me, you have seen nothing yet unitl you join BHN.

    2. Inexperience managers. The number of managers at this small company is simply amazing and because of the fact they're inexperience, they can't or don't know how to stand up to their bosses and eventually succumb to the sickening culture and become of the problems.

    These are the two major problems with BHN and everything negative about this place seems to derive from them. So you have low morale, employees feeling disrespected, overworked employees, public hazing and bad mouthing...

    If you're considering joinin BHN, do yourself a favor, ask around before you make the decision.

    Advice to ManagementAdvice

    If you really care about this company and want to do better yank out the bad apple from the top. It's poisonous.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful

    Join if you're single, otherwise you could end up being one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Front End Developer in Pleasanton, CA
    Former Contractor - Front End Developer in Pleasanton, CA

    I worked at Blackhawk Network as a contractor (less than a year)

    Pros

    The positive points I could think about this company are the only things that kept me going through my time here. I had the opportunity to work with some of the nicest people around also had the opportunity for having some of the best conversations over the lunch with people from different teams.

    Cons

    I would personally not take part in any of the office politics but when your leads are involved, you are most likely to get roped in as well. Working on the weekends is a very common thing and is felt as a part of the working culture here. Unrealistic strict deadlines, poor release cycle processes e.g. sometimes testing code in Prod., unclear role boundaries especially when people from BU would start coding, creating defects left, right and center are some of the other things that come to my mind. School like rules - get in before 9.00 am, no playing ping pong before 5.00 pm are some of the guidelines often sent by the directors to their teams who are treated sometimes as peasants. There is little or no respect for developers. The seating is also somewhat like as in school. 4-5 people cramped in one row of desk divisions. This company is good for anyone who is badly in need of a job, but as and when people gain 1-2 yrs of experience they tend to leave due to frustrating reasons mentioned above. If you would like to experience the movie 'Office Space' in real life, this is the place.

    Advice to ManagementAdvice

    Simple rule, treat others as you would like yourself to be treated. Believing in your employees is more important than you would think. Threat and rank pulling are not the methods of motivation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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