There are newer employer reviews for Blizzard Entertainment
There are newer employer reviews for Blizzard Entertainment

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Helpful (2)

Frustrating, no room for self starters

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service in Austin, TX
Former Employee - Customer Service in Austin, TX

I worked at Blizzard Entertainment full-time (More than a year)

Doesn't Recommend
Positive Outlook
Doesn't Recommend
Positive Outlook

Pros

Decent benefits as long as you don't need allergy shots

Cons

Extreme micromanagement, even for a call center - not only is it how much you do, it's how much you do at a time. The attendance policy is also very harsh - doctor's notes do not validate any absences.

Advice to Management

Extreme problems with upper management not understanding or caring about lower level needs. Constantly changing standards for evaluations and a steady stream of people leaving does not make a healthy work environment.

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  1. Helpful (2)

    It's not bad but you could be paid more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst in Irvine, CA
    Former Employee - QA Analyst in Irvine, CA

    I worked at Blizzard Entertainment full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    The people and culture of the office are the best I have ever worked with.

    Cons

    Pay is low when compared to other software companies. This is because they still compare themselves to other gaming companies. But they wanted to be competitive with other fortune 500 companies, and this likely won't happen unless they bring up their pay.

    Advice to Management

    Hit or miss. Some of the management is the best I have experienced. Other managers I am surprised they are in the spot or get promoted higher.


  2. Helpful (2)

    Things were better way before the company went public

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Game Support Representative in Austin, TX
    Former Employee - In-Game Support Representative in Austin, TX

    I worked at Blizzard Entertainment full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great benefits
    Free Blizzard stuff if you are into that thing.

    Cons

    Terrible opportunities
    Working hours are typically at night
    The politics are terrible in the support building.
    Progression path constantly changes to prevent people from being promoted.

    Advice to Management

    Stop looking down on your IGS staff and treat them like adults.


There are newer employer reviews for Blizzard Entertainment
There are newer employer reviews for Blizzard Entertainment

See Most Recent

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