Blockbuster

  www.blockbuster.com
  www.blockbuster.com
There are newer employer reviews for Blockbuster

1 person found this helpful  

Low pay, lack of support, heavy work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager in Lansdowne, PA
Former Employee - Store Manager in Lansdowne, PA

I worked at Blockbuster full-time (more than 5 years)

Pros

Free DVD/BluRay rentals, interacting with the customers (talking movies, etc)

Cons

Low pay, not enough hours given at the store level to have a proper staff. If all I can give a CSR is 6-10 hours a week, they're not going to stay with me. The good people leave, and the crappy people stay. Awful company that doesn't care one bit about their employees....just sheep. They don't know how to run a movie rental business....the people at the top have never worked for Blockbuster as Store, District or Regional Managers. They came from 7-11, Starbucks, etc....not all retail ideas can work from one company to another.

Advice to ManagementAdvice

Learn your customers. I ran an urban store, and was unable to get a proper number of certain movies (tyler perry, etc) that are very popular in urban cultures. I would have to trade/transfer copies of movies that wouldn't rent at my store to a store that had what I needed. This is ridiculous way to go about gaining inventory. If there is a capable staff and store manager, they should have some input as to how many copies....and which movies....get delivered to their store.

Also....getting rid of late fees destroyed this company. It went from being an amazing place to work, to hell in less than 6 months. THANK YOU VERY MUCH!!

Doesn't Recommend
Negative Outlook
No opinion of CEO

680 Other Employee Reviews for Blockbuster (View Most Recent)

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  1.  

    Best college job ever

    • Career Opportunities
    Current Employee - Shift Manager in Lubbock, TX
    Current Employee - Shift Manager in Lubbock, TX

    I have been working at Blockbuster part-time (more than an year)

    Pros

    flexible schedules, free movies, discount on merchandise

    Cons

    Angry customers about late fees

  2.  

    stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Fort Lauderdale, FL
    Current Employee - Store Manager in Fort Lauderdale, FL

    I have been working at Blockbuster full-time (more than 10 years)

    Pros

    Get to meet lots of neighborhood people, always busy so the days go fast

    Cons

    open every day of the year, cookie-cutter retail goals, some nasty customer issues, usually work alone, computer system is out of date

    Advice to ManagementAdvice

    if you are highly organized and motivated to get the work done yourself go for it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Blockbuster

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