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There are newer employer reviews for Blockbuster

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Corporate sucks and doesn't listen

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Allen, TX
Former Employee - Customer Service Representative in Allen, TX

I worked at Blockbuster part-time (More than a year)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Free movie, great people, great environment

Cons

corporate is on a wayyyy different page than the actual stores

Advice to Management

Listen to what your store managers say. We are on the floor, you are not

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  1. Lots of change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Livonia, MI
    Former Employee - Store Manager in Livonia, MI

    I worked at Blockbuster full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits-health, dental, vision, 401k

    Cons

    Outdated company; in-store technology is from the late 80's


  2. Helpful (1)

    Low pay, lack of support, heavy work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lansdowne, PA
    Former Employee - Store Manager in Lansdowne, PA

    I worked at Blockbuster full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free DVD/BluRay rentals, interacting with the customers (talking movies, etc)

    Cons

    Low pay, not enough hours given at the store level to have a proper staff. If all I can give a CSR is 6-10 hours a week, they're not going to stay with me. The good people leave, and the crappy people stay. Awful company that doesn't care one bit about their employees....just sheep. They don't know how to run a movie rental business....the people at the top have never worked for Blockbuster as Store, District or Regional Managers. They came from 7-11, Starbucks, etc....not all retail ideas can work from one company to another.

    Advice to Management

    Learn your customers. I ran an urban store, and was unable to get a proper number of certain movies (tyler perry, etc) that are very popular in urban cultures. I would have to trade/transfer copies of movies that wouldn't rent at my store to a store that had what I needed. This is ridiculous way to go about gaining inventory. If there is a capable staff and store manager, they should have some input as to how many copies....and which movies....get delivered to their store.

    Also....getting rid of late fees destroyed this company. It went from being an amazing place to work, to hell in less than 6 months. THANK YOU VERY MUCH!!


There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

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