Blockbuster

  www.blockbuster.com
  www.blockbuster.com
There are newer employer reviews for Blockbuster

 

Typical Corporate Retail Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Canton, GA
Former Employee - Customer Service Representative in Canton, GA

I worked at Blockbuster full-time (more than 3 years)

Pros

All Blockbusters are (were) the same, easy to transfer from store to store; employee discount on merchandise.

Cons

Souless corporate environment, not inherently Blockbuster's fault they're just all like that; forced to destroy excess product rather than sell it

Advice to ManagementAdvice

None really, except maybe quit with the destroying stuff if you still do that.

Recommends
Negative Outlook
No opinion of CEO

681 Other Employee Reviews for Blockbuster (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    What could have been...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA

    I worked at Blockbuster full-time (more than 10 years)

    Pros

    Got to talk about movies
    Repeat/old customers become second family
    Pay/Benefits good for small retail operations

    Cons

    Too many business models-new CEO or VP would change business model, stay 2-4 years, new one would arrive and change it, stay 2-4 years, new one would arrive, essentially go back to original business model with minor tweek.
    Had the opportunity to squash Netflix in the beginning, had the opportunity to develop streaming, had the opportunity to be ahead of EVERYONE concerning bringing movies to the public BUT choose to stay with brick/mortar system.
    Past-store every 2-3 miles from each other Now-need googlemaps to locate a store

    Advice to ManagementAdvice

    Too Late

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Too Bad They Are All Closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Katy, TX
    Former Employee - Shift Leader in Katy, TX

    I worked at Blockbuster part-time (more than 5 years)

    Pros

    I got paid to talk to people about movies and games, all the time!!!
    Free rentals, started at 5 per week then went up to 10!
    Discount on in store purchases.
    There was always something to do in any store I worked at. People are always putting things in the wrong spot and moving things around so I was never bored.

    Cons

    Once Blockbuster was bought by Dish Network things really started to suck. We were required to sell so many subscriptions to Dish as well as record any conversations we had with customers, their information so someone could follow up with them and what the outcome of that conversation was. The paperwork was becoming so ridiculous that I was spending 6 of my 8 hour shift filling out paperwork.
    Sales became harder because the rental prices and terms kept changing.

    Advice to ManagementAdvice

    Find a system of communication and stick to it!!!!!!!
    Don't forget that on top of having to fill out paperwork that there are customers that we must engage with!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Blockbuster

Work at Blockbuster? Share Your Experiences

Blockbuster

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.