Blockbuster

  www.blockbuster.com
  www.blockbuster.com
There are newer employer reviews for Blockbuster

 

I wanted to sell movies, not Dish....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Ypsilanti, MI
Former Employee - Customer Service Representative in Ypsilanti, MI

I worked at Blockbuster part-time (less than an year)

Pros

Co-workers are nice, consistent scheduling, meeting people, learn about movies.

Cons

7am meetings on Sunday, pushing Dish network, being asked to work when I could not work due to school and my other job.

Advice to ManagementAdvice

Please get a consistent manager

Recommends
Negative Outlook
No opinion of CEO

674 Other Employee Reviews for Blockbuster (View Most Recent)

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  1. 2 people found this helpful  

    It all depends on who you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    FREE MOVIES! flexible hours and fun environment. you get to recommend movies to people all day. super easy job

    Cons

    Its all who you work under. I worked 1.5 years at a prime Seattle store under a great manager and two sweet shift leads, and work was great for me And customers. However, when i was forced to move across the state, the company made me go unemployed for 6 months before they were able to transfer (re-hire) me. Then, the new manager i was put under seemed to make a living off of customer's misery. Zero organization skills and little to no care about customers made working and renting there a living hell. when customers would rather send their children in to pick up a movie so they don't have to deal w/ the store staff, something has gone terribly wrong.
    Also, In an all female staff, i was the only female w/o children, and it was no coincidence that i was the employee with the lowest hours (a new girl w/ triplets got 35+ hrs from the day she started) and god forbid you report the manager to the company. Only 3 weeks after reporting illegal customer account usage (by the manager) and labor violations, i was fired for "too many missed check-ins" (a storewide error w/ no single person responsible)

    Advice to ManagementAdvice

    Dish/Blockbuster: get you head out of your butts and realize that you are the LAST in person video company left. You have no idea how much customers LOVE person stores than netflix/redbox. Most people think blockbuster closed down, or that you don't exist anymore. Stop tying to become netflix and redbox and work on setting yourself APART from them. Also, customers come in to rent movies, maybe pick up food; not get asked if they want to buy, or are interested in 3-9 different promotions. Pick ONE promotion and stick w/ it, don't make employees merit based on sales.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    very laid back sociable environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Bradenton, FL
    Former Employee - Assistant Store Manager in Bradenton, FL

    I worked at Blockbuster full-time (more than an year)

    Pros

    this is a very laid back company that is an amazing first job as you get ten free rentals a week including games. plus you get the movies almost a whole week prior to the titles actual release.

    Cons

    alot of times you have to deal with some customers that are less then pleasant and some are down right nasty. one time i got a movie back that had at least 20 roaches in it. but honestly in all retail locations you have those nasty kind of people so for its only con it is not a deal breaker

    Advice to ManagementAdvice

    do background/drug checks and check the discs your employees bring back i have heard of many employees burning copies destroying the disc and returning it and blaming it on a customer

    Recommends
    Negative Outlook
    No opinion of CEO
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