520 Employee Reviews (View Most Recent)

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Empty Promises

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Bloomingdale's as a contractor

Pros

Great environment, allowed me to grow and learn.

Cons

Promised more growth and full time employment, instead they just phased me out.

Advice to ManagementAdvice

If you have no intentions on promoting people running things from you then let them know.

Doesn't Recommend

Other Reviews for Bloomingdale's

  1. 2 people found this helpful  

    Bloomingdale's South Coast Plaza -- a turn for the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional  in  Costa Mesa, CA
    Current Employee - Sales Professional in Costa Mesa, CA

    I have been working at Bloomingdale's full-time for more than 3 years

    Pros

    •The Discount which ranges throughout the year from 20-50+%
    •The large workforce, easy to make friends
    •Easy to balance work and personal life

    Cons

    •Management is unresponsive to employee needs
    •Management has a vast superiority complex
    •Big Brother: Loss Prevention is more concerned about watching employees than customers
    •HR tends to look out for management's needs as opposed to employee needs
    •Very little room for growth within the company
    •Payment is generally lower than average hourly, or draw vs commission
    •The store is typically very slow, while the floors are overflowing with commission sales associates

    Advice to ManagementAdvice

    There is no need to micromanage employees, they are hired as "Sales Professionals." Constructive criticism is good, but not when it verges on being condescending.

    If the company wishes to thrive, it needs to account for employee needs, and must stop brushing them off.

    The company, under new executive management, has take a turn for the worse. Unless it changes its leadership style, revenue will continue to fall, the turnover rate will continue to rise, and the company will not succeed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Bloomingdale's aka The Titanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at Bloomingdale's for more than 5 years

    Pros

    Discount.

    The bond you create with some coworkers because everyone is living through Bloomingdale's induced misery.

    Every lesson you needed to learn on how NOT to run a business can be found here.

    Cons

    1)Zero education on trends, products and industry - too much talk about numbers
    2)Return policy - created a large clientele of borrowers and abusers
    3)Mgmt - Old school mgmt in the exec level (some one described it best as Reganomics) Dept managers are just there to regurgitate yesterdays numbers to you and then go hide in someone's office
    4) Lack of technology - Old software and even older hardware. When changes are eventually made, you are not informed/trained. and the 5 programs we use take for ever to load and don't connect with each other. Archaic.
    5) Zero retraining/coaching - if rules/policies change and you missed that one sheet of paper they handed out to your dept, you have no clue. Ppl forget new rules and are never retrained which causes confusion btw associates and customers (new card discount- 48hrs or the end of the second day?) Some policies are extremely lax and not enforced until they want to fire someone.
    6)Loss prevention team - make associates feel like they are thieves. They do not talk to associates but will rummage through your personal items at the end of almost every shift despite leaving it in assigned lockers.
    7)High turnover rate - each new Manager/Loss Prevention person comes in and focuses on different rules then gets fired after a year leaving associates having to again re-adapt to new rules from the next person.
    8)Scheduling system - its only good in theory, its horrible in practice. You can only see your schedule 1-2 weeks out. Really hard to plan your life like that. Tell you to use "unavailable days" for days you want off but then deny them for sales. There is a sale EVERY weekend.
    9)Stockrooms - dangerous! exposed wires, weird growth on walls, multi-level stockrooms have wood steps n floors that feel like they will break any day. No effort/culture created to make sure its cleaned and maintained.
    10)Telemarketing - if there are no customers in the stores, associates are expected to cold call ppl to generate sales. Mgmt is quick to blame lack of sales on associates - like we are in control of the low inventory levels, the bad buyer choices, the lack of multimedia marketing, competition with our own online promotions and the numerous other factors that are causing shoppers not to shop instore at Bloomingdale's.
    11)No chance for advancement...even if you chug a whole lot of their Kool-aid.
    12) HR - hahahahahahahahahaha
    13) Forced participation in charities. Not sure why mgmt stresses associates out so much with this but they will harass you to donate money/food.

    Advice to ManagementAdvice

    Read the GlassDoor reviews. The same problems are widespread throughout each location of Bloomingdale's. That means the CORPORATE CULTURE and policies need to change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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