57 Employee Reviews (View Most Recent)

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1 person found this helpful  

Big Time Burnout of reps...they work their reps to death and don't listen to ideas

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative  in  Austin, TX
Former Employee - Sales Representative in Austin, TX

I worked at Blue Book Network Contractors Register full-time for more than 3 years

Pros

Money was great if you are willing to work 7 days a week

Cons

Horrible customer service reps who treat outside reps like they have no value.

Advice to ManagementAdvice

Glad to hear you sold the company to the reps. They deserve ownership.

Doesn't Recommend
Neutral Outlook

Other Reviews for Blue Book Network Contractors Register

  1. 1 person found this helpful  

    Last one to leave, turn off the lights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Book Network Contractors Register full-time

    Pros

    There is a great 401K match, decent yet crazy expensive benefits, and great people to work with.

    Cons

    Micro management runs rampant as does the culture of passing the buck- you can point out areas of opportunity at every turn and yet nothing will ever be done about it, it's always business as usual. The salary is paltry and not enough to live on which is why you see either very young people who took one of the few jobs offered to them in the toughest economy since the 20's or you see older folks who have a pension to live off of and are doing this to make extra money or to keep themselves busy. You'll find this place will never be a career, it's a stepping stone to bigger and better or it's a second "job", which is a shame because this could be a great place to spend many years at if only you were paid enough to eat. And it's not like the company is bleeding money at all, they're constantly sending people here, offering competitions there, buying useless new equipment for departments. If only they invested that money in their people and trusted those people to drive the company forward they wouldn't have all of the open positions that they do.

    Advice to ManagementAdvice

    Knock off the kitschy business of promoting us as an "open door, everyone is valued" company and start getting your hands dirty. Spend the money to fix the products so they do exactly what they say they will every single time you use them, pay your employees enough to live and not just scrape by or have to work multiple jobs, and train your staff the way they should be trained. You have a great concept that's being poorly executed in recent years, and it shows. Stop accepting mediocre and hold the decisions you make to the same standards you want to hold your employees to.

    Doesn't Recommend
    Negative Outlook
  2. 4 people found this helpful  

    There's a reason all of these sales positions are open... it's not expansion it's dis-satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Blue Book Network Contractors Register full-time for more than 8 years

    Pros

    Great 401k. Former owner cared about people. The majority of the people who work there are saddened to see the culture of this, once great place to work, deteriorate so quickly and will honestly admit it out of earshot of current management.

    Cons

    AMAZING! I am seeing this sudden influx, (look at the dates), of great reviews which coincides with upper management becoming aware of this website and mandating that sales people write reviews stating what they like about their job, (forget painting the entire picture, let's just talk about the perceived good stuff...) Coincidence? I think not. Just an example of the lack of integrity prevailant in the current management culture.

    Long term, highly successful sales professionals are exiting so fast they had to triple the recruitment bonus! Why are they leaving? Because of inadequate compensation and the fact that the culture of this company has turned 180 degrees in the past couple of years. Distrust, micro-management, fear and intimidation are the components of the current culture.

    You will be frustrated by the lack of communication, product rollouts without proper testing and antiquated operations methods. A tremendous amount of non-selling activity is required and there is absolutely NO ACCOUNTABILITY FROM UPPER MANAGEMENT OR THE OPERATIONS SIDE while sales has quickly become the red headed step child that has been put under the microscope.

    Other frustrations include an inaccurate data base, a huge amount of salesperson incurred expenses that seem to increase each year as you are supplied with less and less from corporate (you provide the computer, internet, cell phone, vehicle, most gas & maintenance, and all printing) and are meagerly compensated for these expenses. In addition to this, you will experience a healthy percentage of product failure in the field for no apparent reason and will not receive any credible explanations.

    Vacation time is eroding and being replaced with mandated poorly performed training. I swear, if our presentations and demonstrations were as poortly planned and executed as the ones we have had to suffer through the past couple of years we deserved to be fired!

    Advice to ManagementAdvice

    While your vision is appreciated, the ability to communicate and implement is sorely lacking.

    LISTEN to the people you have entrusted to represent this company to the industry, THE SALES FORCE. Perhaps you have become too insulated by people who are afraid to tell you about the real problems that the field is experiencing because it will reflect poorly on certain operational departments.

    Be ready to challenge each other - talk about REAL PROBLEMS that are impacting this comany's success like product failures in the field and with the internal sos and bb-bid systems. Figure out what the solutions are. (Hint - counting hashmarks on itinerarys aint fixin nothin)

    Leading by being great at certain things is not enough. MOTIVATION & INSPIRATION ARE SECOND NATURE TO MOST GREAT LEADERS. Honesty and integrity can go a long way. Get some real help learning how to manage sales people. Take some AMA courses and learn about different personality types... an artist cannot be graded scientifically anymore than a square peg can be forced into a round hole.

    True sales professionals are insulted by micro-management because it reflects distrust. They do not appreciate being forced to do non-selling activities. Let them do what they do best, sell, not DATA ENTRY. Most want to be graded and compensated based on results not activity. It seems to me the company was much more successful when sales was managed that way a few years ago.

    Doesn't Recommend
    Negative Outlook
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