135 Employee Reviews (View Most Recent)

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Grateful to be far, far away from BCSI!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Sunnyvale, CA
Current Employee - Anonymous Employee in Sunnyvale, CA

I have been working at Blue Coat Systems

Pros

The pay was competitive and I was able to take disproportionate advantage of opportunities for outside professional development (your mileage will vary). The Community Art Showcase and K9 Web Protection initiatives are unusually notable and creative approaches to CSR.

Cons

It's a cutthroat environment filled with high IQ, low empathy individuals. Sadly, this lack of empathy manifests itself in a toxic work culture and obtuse business practices that make BCSI a very difficult company to do business with. Not surprisingly, much of this behavior isn't unexpected in such a technology-driven company suffering from a lack of leadership and absolutely no corporate awareness.

I suspect the reason why most folks don't last 12 months is due to the completely unreasonable expectations compounded by a lack of adequate tools, training, resources, infrastructure, or support from management. Note that I lasted well beyond my 12 month anniversary (it was truly hell) and I received a personal appeal from my SVP to stick around when I announced my voluntary departure.

Finally, beware if you're involved in any cross-functional efforts. Your counterparts won't hesitate to throw you under the bus as soon as they sense any weakness, especially in there's an opportunity for political gain.

Advice to ManagementAdvice

1. Think deeply about why you lose so many new hires in the first 12 months (hint: it's as much as about culture, unrealistic expectations, and infrastructure as its about hiring and on-boarding processes). Also, notwithstanding the recent layoffs, think deeply about why so many trusted employees with 5-10 years of tenure with BCSI have suddenly departed for greener pastures.

2. Vision, leadership, communication, and ownership begin at the top. You will not inspire employees to deliver their best when the CEO is spending 60 hours a week running his professional soccer team and senior leadership is bickering and politicking in the vacuum.

3. Avoid the capricous changes of direction. At best, it smacks of tactical, reactive behavior. At worst, it throws the organization into chaos and alienates your top talent.

Doesn't Recommend
Disapproves of CEO

Other Reviews for Blue Coat Systems

  1.  

    Someday, Blue Coat will become what it wants to be, if it figures out what it wants to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Blue Coat Systems

    Pros

    Blue Coat has a reasonably good and advanced product line, making it attractive to certain types of Information Technology buyers and decision-makers. Blue Coat's Security product line is unmatched for its purpose. WAN Optimization and Visibility product lines are competent and worthy competitors. The Systems Engineers are talented.

    Cons

    Engineering execution could be better, and this is a reflection of engineering management, not the core engineering talent. Self-congratulation pertaining to the India Engineering Outsourcing project is Pollyannaism at its worst (for laid-off employees) and scariest (for shareholders). The company is plagued by poor communication and poorer information dissemination resulting from dual, dueling intranets.

    Advice to ManagementAdvice

    If you want to succeed in WAN Optimization then focus on it and do what's needed in the sales force and the channel to make it happen -- it's not about product, it's entirely about go-to-market.

    Don't have too much faith in your experiment in India.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Mostly a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX

    I have been working at Blue Coat Systems

    Pros

    Blue Coat has been very generous as a company toward employees. It is also eco-minded (and not just lip service either...very visible actions taken). There are many opportunities to grow professionally (ongoing training and cross-training is encouraged) and to learn and create innovative and cutting-edge technologies.

    Cons

    Recent lay-offs involved losing some of the brightest talent at Blue Coat, which may have been short-sighted. Also, many of the long-term goals seem to shift more than would be expected.

    Advice to ManagementAdvice

    I recommend taking time to truly see who is working for you when determining any future restructuring. Please continue to treat your employees as well as you have been on the whole. Also try not to lose that "small company" feel that is part of the appeal of Blue Coat.

    Recommends
    Approves of CEO
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