Blue Cross Blue Shield of Michigan

www.bcbsm.com
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There are newer employer reviews for Blue Cross Blue Shield of Michigan

2 people found this helpful  

Don't hitch your career to the BCBSM wagon

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Manager in Detroit, MI
Former Employee - Manager in Detroit, MI

I worked at Blue Cross Blue Shield of Michigan

Pros

BCBSM may be good for someone right out of college. There are usually lots of positions open since they are routinely getting rid of folks over 50. Few are able to work from home and almost everyone gets a desk, telephone and computer. If development is needed, there is no need to worry since micro management is rewarded.

Cons

BCBSM lacks interest in pursuing excellence. They have a national reputation for lack of innovation, which can be a disadvantage when seeking a position outside of the company. Senior executives are many in number, but few are held accountable and fewer yet collaborate across divisions, which provides for slow moving projects that often do not result in forward momentum. Directors are rewarded for micro management, little progress and performing at status quo. Managers not empowered to make changes. There is a poor atmosphere for growth and development. The good ol' boy network is alive and well. White males are promoted; minorities are rarely promoted. Few staff work up to their potential. Overall, there is a poor organizational culture.

Advice to ManagementAdvice

Rethink the number of senior executive positions. Adopt international vision for business (especially since there are a number of international customers). Allow more people to work from home. Better balance of work and home life. Improve fairness in promotions of minorities. Collaborate with other companies that have been recognized as "best places to work." Be the best non-profit you can be; serve the greatest number of Michigan citizens that can be served. Quit wasting money on challenges to the state. Spend money more wisely. Conduct more internal audits and hold senior executives accountable.

Doesn't Recommend
Disapproves of CEO

153 Other Employee Reviews for Blue Cross Blue Shield of Michigan (View Most Recent)

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  1.  

    Not bad for Michigan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Blue Cross Blue Shield of Michigan

    Pros

    Exposure to complex health insurance industry. Good learning opportunity. Opportunity to learn about various parts of the company from operations to underwriting. Good opportunities for career advancement since a large number of employees will be retiring in the near future. People are enjoyable to work with.

    Cons

    It's very political. A lot of people have been there their whole careers (worked their way up the ranks). Knowledge transfer from old to young is needs improvement. Can be difficult to work across divisions since the company was structured in silos for so long. Can be frustrating to implement ideas due to the political nature of the company.

    Advice to ManagementAdvice

    Respond more quickly (and proactively) to increased presence of competitors.

    Approves of CEO
  2. 1 person found this helpful  

    BCBSM is in transition - is it going the right way for the state of Michigan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Blue Cross Blue Shield of Michigan

    Pros

    The company's committment to our subscribers/customers. BCBSM does provide worldclass customer service. Additional the company is committed to the communityh.

    Cons

    While senior management is trying to change this; there favoritism and "who" you know to get a job and keep are still very high in this company. Sometime it is still a "good ole boy' club".

    Advice to ManagementAdvice

    While reducing the number of staff and making cuts - leader should be looking at the number of ineffective leaders that are in place within the company.

    Approves of CEO
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