Blue Cross Blue Shield of Minnesota
3.2 of 5 59 reviews
www.bluecrossmn.com Eagan, MN 1000 to 5000 Employees

59 Employee Reviews (View Most Recent)

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1 person found this helpful  

Room for improvement.

Customer Service (Former Employee)
Eagan, MN

Pros- Decent Benefits Package and compensation
- Great facilities (fitness center, cafeteria with many healthy options to choose from, clean work area)
- A strong commitment to diversity

Cons- Extremely poor technology
- Lack off interest from executive level management and other "back office" departments as to what is going on at the service level
- Disorganized/ poorly designed resources to perform job duties

Advice to Senior ManagementBe more attentive to service. Encourage other departments to know and understand what is going on in service. Provide the department with technology that is innovative and works consistently. This is the only way you are going to see long-term quantifiable improvements in productivity. Service representatives simply cannot meet metric expectations with dated software and disorganized resources. While It's good showmanship to ask for efficiency input from service representatives, it means very little if you do not act upon the suggestions.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    challenges of a changing environment

    Anonymous Employee (Former Employee)
    Eagan, MN

    I worked at Blue Cross Blue Shield of Minnesota


    Pros: co workers are wonderful to work with Cons: HR is not supportive of employees, they are management oriented. With all… Advice to Senior Management: Need to make sure that employees are given a chance… No, I would not recommend this company to a friend More

     

    Great people great work environment

    Anonymous Employee (Current Employee)

    I have been working at Blue Cross Blue Shield of Minnesota


    Pros: good environment to work in Cons: more employees than the number of work stations More
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