Blue Cross (MI)

  www.bcbsm.com
  www.bcbsm.com
There are newer employer reviews for Blue Cross (MI)

1 person found this helpful  

Bureaucracy,Favoritism,Corruption,Inefficient.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - NONE in Detroit, MI
Current Employee - NONE in Detroit, MI

I have been working at Blue Cross (MI)

Pros

Somewhat stable and a predictable environment.

Cons

You can get bored and frustrated easily.

Advice to ManagementAdvice

Please fire yourself.

Doesn't Recommend
No opinion of CEO

139 Other Employee Reviews for Blue Cross (MI) (View Most Recent)

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  1.  

    BCBSM has it's good and bad points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst

    I have been working at Blue Cross (MI)

    Pros

    BCBSM has a fantastic mission as a non-profit health insurer.
    The benefits are great and the salaries competitive.
    Work-life balance is really good.

    Cons

    Very political environment, with favoritism being the key factor in many promotions.
    Performance reviews are subjective and do not focus on development or future career planning.
    Most leaders are very tactical in their thinking and planning.

    Advice to ManagementAdvice

    Change format of performance reviews so the meetings are constructive.
    Improve succession management planning.
    Promote leaders who can think strategically.

    Approves of CEO
  2. 1 person found this helpful  

    A Toxic Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Blue Cross (MI)

    Pros

    The benefits are very good. Full medical, dental, vision, tuition reimbursement. Management does contribute toward these benefits while UAW employees do not, but the employee contribution is reasonable at this point.

    Cons

    Interdepartmental communication is abhorrent, and "slackers" abound. Although the current move to streamline procedures and cut costs had made some difference, the company is still processing problem claims ineffeciently, as they move from department to department in an attempt to get tthe payment to the provider or subscriber. There is unmasked tension between support departments and the front-line customer service areas. These support areas just can't understand the need to service customers effeciently. The company is still using systems that are outdated. Time to join the 21st century.

    Advice to ManagementAdvice

    Mr, Loepp, LISTEN to what your customers are telling you, and actively seek out opinions of front line employees. Make yourself more visible in the customer service areas. You have an abundance of excellent and hardworking people there who are forced to work without one system which is the "source of truth" for customers. The delay in the implememtation of the new operating system is unforgivable, and every day it continues to be delayed, the competition is gaining. Encourage an atmosphere of "what you know" and not "who you know".

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Blue Cross (MI)

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