25 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Stressful and all about numbers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Srevice Representative IIA
Current Employee - Customer Srevice Representative IIA

I have been working at Blue Cross (TX) full-time for more than 8 years

Pros

Decent 401k and pension. Co workers friendly

Cons

Micro Managed ..open door policy is a joke. Workers stretched.

Advice to ManagementAdvice

Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Blue Cross (TX)

  1. 3 people found this helpful  

    Overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (TX)

    Pros

    Very financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    Cons

    One is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."

    Approves of CEO
  2.  

    BCBS of TX Job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX)

    Pros

    Great Benefits and pension plan, competetive salary, good team atmosphere.
    Employee bonuses given yearly.

    Cons

    Work is very redundant, excessive time spent on phone with customers, environment is in production mode which is somewhat restrictive.

    Advice to ManagementAdvice

    Managers are ok, some probably required more training, as sometimes staff had to problem solve among themselves. Managers also appeared to be overworked and overwhelmed most of the time.

    Recommends
    Approves of CEO
There are newer employer reviews for Blue Cross (TX).

Worked for Blue Cross (TX)? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.