Blue Cross and Blue Shield Association

www.bcbs.com
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Helpful (3)

Good work life balance

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Chicago, IL
Current Employee - Manager in Chicago, IL

I have been working at Blue Cross and Blue Shield Association

Disapproves of CEO
Disapproves of CEO

Pros

Work / Life balance is good. A little above average compensation. Good benefits.

Cons

No established career tracks combined with being a flat organization. Ineffecient process and extremely political.

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  1. Helpful (2)

    Overly bureaucratic and conservative

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Blue Cross and Blue Shield Association

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits package is very good

    Cons

    Senior management is insular and will not work together which impacts everyone else, difficult to get new ideas implemented. Internal processes are extremely cumbersome. The best example is performance management - the review form is anywhere from 8-15 pages long. We were promised a "streamlined" review process at the end of 2009. Management and employees are still waiting. And Serota is WAY overpaid.

  2. Helpful (2)

    BCBSA would rather keep you at low level job you're overqualified for than promote you into something more challenging

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Blue Cross and Blue Shield Association

    No opinion of CEO
    No opinion of CEO

    Pros

    This review is for the Blue Cross and Blue Shield Association.
    - Pay is decent, benefits are pretty good, and PTO time is wonderful
    - Some employees can enjoy telecommuting
    - Environment is relatively stable, no massive layoffs

    Cons

    Very few employees are actually able to telecommute. Management seems to award telecommuting privileges unfairly, and every division handles it differently. In my division, only new mothers (but not new fathers) could telecommute. Worse, the new mothers would actively prevent others from telecommuting by arguing that it was a benefit of motherhood.

    While the environment is stable, it's also excruciatingly stable. Lots of older employees have been there for years and never kept up with technology, software, or a general level of competence beyond 1995. The company would rather keep you at a low-level and non-challenging position than promote you to something where you could actually be challenged and contribute to the organization. Then the company will hire someone else for the promotion (because they have "more experience"), and then you'll get to do both jobs because the new worker is incompetent.

    Many projects are completed with backward and ineffective processes because middle or upper level management doesn't understand effective ones.

    Company does not address little problems before they escalate into big problems. Management isn't good at reprimanding problem employees because there is a general apprehension regarding conflict. Company culture is very passive-aggressive. Lots of politics. Years of upper level management bickering goes into high level decision making.. Can be very frustrating because the organization becomes very, very siloed.

    Advice to Management

    The vast majority of employees have no interaction with customers on-site: loosen up on the attire stipulations. Even allowing jeans one day a week would go a long way and cost the company nothing. Embrace technology, and require all employees to keep up with new technology and software.

There are newer employer reviews for Blue Cross and Blue Shield Association
There are newer employer reviews for Blue Cross and Blue Shield Association

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