261 Employee Reviews (View Most Recent)

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5 people found this helpful  

Glut of poor senior management, average-to-low pay, little chance of advancement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA

I worked at Blue Shield Of California full-time for more than 5 years

Pros

- Most of the workers are very nice and generally decent people, who truly believe they are doing the right thing.
- They are very diligent about managing within the law (race, gender, sexual orientation, harassment, even though they are iffy when it comes to age and bullying.)
- They actively promote health care reform.
- The Privacy and Info Security teams rock - you can feel pretty secure about your health care data.
- A fairly decent social network even though it has no external connections.
- Once you're in as an employee, you can probably stay awhile, which is a good thing (even if you are mediocre) given today's job market. If you're a contractor there, you get a maximum of 12 months unless they hire you.

Cons

- More than a few execs, directors, and senior managers are incompetent and pose serious career roadblocks to those in lower positions. Promotions are very rare, and performance reviews for the large majority of staff end up as a "3" ("1" is the highest, "4" means you're about to be fired.)
- Executives are shockingly out-of-touch with the issues of the majority of staff. Their tiny attempt at building trust and engagement was demonstrated when they attended a company meeting in jeans (and were clearly so uncomfortable doing so that each successive speaker tittered about it as if it were a really cool thing).
- For a company with $10 Billion annual revenues, Pitiful Benefits! NO employee discount on health insurance except what customers could obtain anyway. NO other perks worth mentioning. Not even a way to connect your smart phone to WiFi. But the CEO got almost $5 million last year.
- One of the most useless HR departments I have ever seen. They pay little or no attention to employee allegations against managers unless racial discrimination or sexual harassment is alleged, and even investigations they take up are quickly dropped.
- If you are trying to get hired, you could wait 6-9 months before they even respond to you about a posting, even if the hiring manager is in desperate need to fill the position. Not sure exactly who interferes, but I suspect internal recruiters in HR and department directors trying to cut costs.
- Best tried and true methods of getting ahead: 1) Backstabbing; 2) Quitting.

Advice to ManagementAdvice

- Make sure every person who works at your company can afford the health insurance you offer no matter what their pay grade. It is shameful that $10/hr call center employees can't afford to cover their own families' health care - yet some directors get free parking, some VPs get paid housing, and execs get million$. You are known by how you treat the lowest among you!
- Tackle the tough problems in the "engagement" surveys first, from the top down. Token efforts like having each department come up with one suggestion (that ends up being something like "make T-shirts with a positive message") doesn't cure the big problems.
- Promote your best people from within (not just the directors) and get rid of the dead wood holding them back. Take more chances on employees' ideas, not just their bosses'.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Blue Shield Of California

  1.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intermediate Actuarial Analyst  in  San Francisco, CA
    Current Employee - Intermediate Actuarial Analyst in San Francisco, CA

    I have been working at Blue Shield Of California full-time for more than 3 years

    Pros

    Coworkers are great. The work is great. The work/life is great. Salary is great.

    Cons

    There are no cons really.

    Advice to ManagementAdvice

    There is no advice to management from me.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    A disappointing experience after a lot of hard work with a team I'm proud of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Professional  in  San Francisco, CA
    Former Employee - User Experience Professional in San Francisco, CA

    I worked at Blue Shield Of California full-time for more than a year

    Pros

    Certain types of financial professionals could probably have a good deal of success at this oh-such-an-insurance company. Other professionals - especially those in technical or design fields - will scratch their head at how they could be treated with so little respect and abandoned by those who, it would seem, should need them the most.

    Cons

    The people who work the hardest and have the most structured approach to accomplishing their goals may find themselves the target of lifer employees' blame and intrigue. And those caught in the middle may feel disenfranchised and hopeless. Our team was not given the trust and tools we needed to succeed. Technical professionals beware, you are merely an expense in the eyes of this leadership team.

    Advice to ManagementAdvice

    i don't feel like any has ever been requested or desired, so there is no use offering it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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