Blue Shield Of California

www.blueshieldca.com
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There are newer employer reviews for Blue Shield Of California

1 person found this helpful  

Almost a good company, not quite...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Manager
Current Employee - Customer Service Manager

I have been working at Blue Shield Of California full-time (more than 5 years)

Pros

Non-profit ideals and values, friendly people, scenic campus, clean workspace, 401(k) matching, nice education benefits.

Cons

Siloed corporate structure, clumsy management, archaic leadership model, notorious history of nepotistic hiring/promotion practices devoid of any regard for talent, HR practices designed to favor tenure over all else, expensive employee contributions for mediocre benefits and lastly sweatshop level workload for CSR's while offering paltry compensation with no room for advancement.

Advice to ManagementAdvice

Put you "Values" to work. Start with your employees. They are over worked, neglected, underpaid and way more valuable than you think. There is so much untapped talent roaming the halls that is completely lost due to your clogged and decrepit middle management. Focus on results, on innovation and most importantly on REWARDING your employees for all they accomplish. Stop thinking Member>Executives>Client>Broker>Provider>Employee and Start thinking: Member>Employee>Executives>Client>Provider>Broker. Until you learn how to value your human resources, your company will remain on the cusp of greatness.

Doesn't Recommend
Neutral Outlook
Approves of CEO

303 Other Employee Reviews for Blue Shield Of California (View Most Recent)

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  1. 2 people found this helpful  

    Topsy Turvey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA

    I worked at Blue Shield Of California full-time (more than 5 years)

    Pros

    Lot's of really smart people. Great Location. Lots of money to spend on initiatives. People really want to do the right thing.

    Cons

    Lots of smart people handcuffed by bureaucracy and middle management. Many processes that kill innovation. Lots of resources spend protecting fiefdoms; internal defence instead of external offense.

    Advice to ManagementAdvice

    cut 20% accross the board. continue with the cutting of the dead weight. Focus on outcomes and not on process.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fair company that strives to do the right thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Blue Shield Of California full-time (more than 3 years)

    Pros

    It's a fair and predictable work environment.

    Cons

    It needs to remain vigilant to compete in the ever changing Healthcare landscape.

    Advice to ManagementAdvice

    Support more innovation!

    Recommends
    Neutral Outlook
    Approves of CEO
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