Blue Shield Of California

  www.blueshieldca.com
  www.blueshieldca.com
There are newer employer reviews for Blue Shield Of California

 

a

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Blue Shield Of California

Pros

great place to work with peopel

Cons

Communication is a hard commaditiy

Advice to ManagementAdvice

Share you ideas and progress and goals

286 Other Employee Reviews for Blue Shield Of California (View Most Recent)

Sort: Rating Date
  1. 5 people found this helpful  

    Living out the definition of insanity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California

    Pros

    Decent benefits. Have met many associates with a desire to make the company better and more effective. These associates really care about the customer experience and will go out of their way to assist customers facing difficult situations. They live the so-called values of the company. (These associates are not comprised of upper/senior management!)

    Cons

    In an effort to reduce admin costs, positions are being "eliminated" and employees laid off. Reality is the positions are being re-named at lower pay scales and laid off employees are invited to re-apply for those positions...same job responsibilities/less pay. Morale is in the toilet. Upper management surround themselves with "yes" people and their long-standing after work hours buddies, so their decisions are made in a vacuum, limiting their ability to make sound decisions and creating an environment that invites horrendous and costly mistakes. Old, ineffective technology is also harming the company's ability to bercome the leader in the industry it aspires to be.

    Advice to ManagementAdvice

    Please have enough courage, self confidence and an open mind to really brainstorm solutions with your direct reports and associates. Associates who are more on the front lines really do know a lot about the business and what drives our customers. Rather than lay off the associates who actually make the company work, take a closer look at some of your senior management who consistently make questionnable and costly business decisions and who continue to surround themselves with their same old buddies (making the same old poor business decisions)...Remember what the definition of insanity is!

  2. 1 person found this helpful  

    Almost a good company, not quite...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at Blue Shield Of California full-time (more than 5 years)

    Pros

    Non-profit ideals and values, friendly people, scenic campus, clean workspace, 401(k) matching, nice education benefits.

    Cons

    Siloed corporate structure, clumsy management, archaic leadership model, notorious history of nepotistic hiring/promotion practices devoid of any regard for talent, HR practices designed to favor tenure over all else, expensive employee contributions for mediocre benefits and lastly sweatshop level workload for CSR's while offering paltry compensation with no room for advancement.

    Advice to ManagementAdvice

    Put you "Values" to work. Start with your employees. They are over worked, neglected, underpaid and way more valuable than you think. There is so much untapped talent roaming the halls that is completely lost due to your clogged and decrepit middle management. Focus on results, on innovation and most importantly on REWARDING your employees for all they accomplish. Stop thinking Member>Executives>Client>Broker>Provider>Employee and Start thinking: Member>Employee>Executives>Client>Provider>Broker. Until you learn how to value your human resources, your company will remain on the cusp of greatness.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Blue Shield Of California

Work at Blue Shield Of California? Share Your Experiences

Blue Shield Of California

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.