There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

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Helpful (2)

The EDH Customer Service department has been going downhill for the last year, since a change in management.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operations Supervisor in El Dorado Hills, CA
Former Employee - Operations Supervisor in El Dorado Hills, CA

I worked at Blue Shield Of California full-time (More than 5 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Great pay for the position, benefits are acceptable, and most of my peers were ok to work with. As long as you were in good with the manager, life was easy. Policies change very quickly, so you are required to adapt easily.

Cons

Favoritism runs rampant here. Everyone is not required to pull the same weight. In the last 6 months, a number of senior management has been let go, but the supervisor are still not allowed to performance manage as strictly as is needed.

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  1. Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Actuarial Intern in San Francisco, CA
    Current Intern - Actuarial Intern in San Francisco, CA

    I have been working at Blue Shield Of California as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Really laid back Really good work life balance People are willing to help if you reach out

    Cons

    Because there are not hard deadlines in my department, process can be slow sometimes

    Advice to Management

    More check-ins


  2. Helpful (4)

    Hard to watch as the company struggles

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Shield Of California full-time (More than 3 years)

    Pros

    - Competitive salary & bonus - Known for promoting within (this is also a con)

    Cons

    Years of poor executive decisions related to organizational structure, technology choices and placing the wrong people in critical positions is running its toll. Promoting within has caused the company to have an Insurance savvy workforce at the cost of structuring the organization for long term success. Many employees are constantly in fear of their jobs as executive management attempts yet another reorg to fix the deeply ingrained issues. Some depts. being impacted over and over again. This has caused a serious morale issue which is in turn affecting the customer experience.

    Advice to Management

    Pick the right people and value recommendations from those who have made a success outside the insurance industry.


There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

See Most Recent

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