There are newer employer reviews for Blue Shield Of California

Helpful (5)

More good than bad

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Web Developer in San Francisco, CA
Current Employee - Senior Web Developer in San Francisco, CA

I have been working at Blue Shield Of California full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great benefits, great people (mostly), but old-school culture that feels very hierarchical.
Telecommuting is a big plus.
Recently they've really been trying to get up to speed on technology.

Cons

1. The right people are frequently not included in discussions & their input is often not considered during decision making
2. The wrong people keep getting promoted (partially because of item #1)
3. There is a lot of favoritism
4. There is a solid divider between management and individual performers. Not that managers don't talk to IP's, but when the rubber meets the road, they don't think of IP's as having useful input.
5. Way behind on technology - they are still using MS Office 2007 and IE8

Advice to Management

Break the "glass floor" to talk to the people under you about your decisions before making them. You forget how much knowledge and experience resides in individual performers.

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  1. Helpful (1)

    Trying to conquer too much too quickly...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Shield Of California full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great benefits and bonus program

    Cons

    Morale within the organization was low due to large scale system implementation and over worked individuals. There is a lot of ropes you have to jump through in order to get your work done and in contact with the right individuals/key plays. The change management for the system implementation is severely lacking.

    Advice to Management

    Trust your employees to do their jobs and provide them additional support for heavy workloads.

  2. First the recession than Healthcare Reform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appeals and Grievance Coordinator in El Dorado Hills, CA
    Current Employee - Appeals and Grievance Coordinator in El Dorado Hills, CA

    I have been working at Blue Shield Of California full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and great hours.

    Cons

    BSC first began expecting too more work than was possible, so our error rate went up and audits were impossible to pass. Than with healthcare reform (the CEO promoted prior to 'retiring,' and leaving the workers with the burden-thanks Bruce!), the work load became much more difficult to manage as more employees were needed. The good news is that they are hiring and for the long-term faithful employees, this means a promotion (if you made the right contacts with the right people and you need to be in your 20's-30's to be considered).

    Overall, they try to get it right for the most part. However, like any office it's not just the politics in the office that make the job difficult, it is the drive in the economy and industry. Be aware that the wages are below the market because it is a not for profit company and raises are 1-2% on average. The cost of healthcare isn't cheaper either, since it isn't a national brand or state employer. The company reserves millions for its charity work when it really should give that back to their employees.

    Most of the people are great and made the job worthwhile each day!

    Advice to Management

    Invest in your employees and don't promote the 20 year olds; they still have quite a bit of maturing to do.

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