There are newer employer reviews for Boca Raton Resort & Club
There are newer employer reviews for Boca Raton Resort & Club

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Helpful (2)

Seems nice from the outside

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Convention Business in Boca Raton, FL
Former Employee - Convention Business in Boca Raton, FL

I worked at Boca Raton Resort & Club full-time (More than 8 years)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Great coworkers
Good location
Tropical enviroment

Cons

Strange management practices
Very few get promoted from within
Policy enforcement only for some
There version of a work life balance is you work and that's life
Very small raises (no matter how well the resort is doing)
Seem to promote this environment of fear (for your job)
Very little appreciation towards employees
High turnover

Advice to Management

Really care for and listen your employees. like when you have the town hall meetings let the employees speak. Instead of just saying what you want to hear. Ever since Blackstone took over the resort has lost the family atmosphere that had been there for so many years. It use to be that seniority was a badge of honor rather than now it seems its a target on your back. So many quality people were let go to save a few bucks. By doing that the quality of service has really went down over the years. Not to mention the quality of the food. Most is either frozen foods or outsourced.
Basically just stop acting like a heartless corporation.

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  1. poor pay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boca Raton Resort & Club

    Recommends
    Recommends

    Pros

    hours are way too long

    Cons

    bad boss with a bad attitude


  2. Helpful (1)

    Wonderful World of Boca Resort

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Boca Raton, FL
    Former Employee - Front Office in Boca Raton, FL

    I worked at Boca Raton Resort & Club

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - it's like Disney -- looks so nice from the outside, until you realize inside operations
    - fairly flexible with scheduling
    - co-workers were great, very fun atmosphere
    - convenient location

    Cons

    - strange management practices
    - "let's cover up the smoke, but don't worry extinguishing the fire" mentality
    - preferential treatment of employees, selectively strict on certain policies
    - very little genuine praise when due
    - never know where you stand
    - virtually non-existent promotional opportunities
    - non-standard working hours due to hospitality field

    Advice to Management

    Take a closer look at your employees and recognize the ones that actually care about your organization, few as those may be. Most become disillusioned very quickly because of the way everything is run, despite how excited everyone was when first getting the privilege to work for the Boca Resort.


There are newer employer reviews for Boca Raton Resort & Club
There are newer employer reviews for Boca Raton Resort & Club

See Most Recent

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