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Helpful (9)

Company is on a path to failure, don't waste your time working here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in San Francisco, CA
Former Employee - Account Manager in San Francisco, CA

I worked at Booking.com full-time (More than a year)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

There is absolutely no Pros working for this company. The only pros working for this company is to get experience and go work for another OTA (Online Travel Agent). I did make some good friends and those

Cons

Where to begin....

Absolutely horrible compensitation
Nothing but micro managers in charge
No loyalty
Unrealistic Goals
Horrible customer service
Poor bonus structure (1-2k per quarter)
you will get an email every quarter letting you know the company broke another profit record and you will be rewarded with nothing or 60% of your bonus (which equates to less then 1k after taxes)
I made the company over 10 Million in commission last year, and got my full bonus once
Management will betray your trust in a heart beat
If you have an opinion or like to speak your mind then you will definitely get written up and try to muscle you out of the company

I can go on and on but my only advice to you if you are looking to work here is that you shouldnt. I have worked at previous corporations but let me tell you that this one in perticular has a very toxic environment. Management has no idea what they are doing and are constantly micro managing. This job is meant for very simple minded people who are not looking for growth. Do not trust management as they will betray you the second they get a chance. Obviously you can see this by all the other negative reviews written about the company. If you do end up working here then I would suggest you learn the indusrty as best you can and leave to another company that actually pays well and takes care of their employees just as I did. They continously promote the wrong people and it causes a ripple affect as none of these people have ever managed anyone.

Advice to Management

Your company is on a path to failure, both clients and employees recognize this and although you think you control the market now, your lack of respect will result in your decline, I assure you! Learn to have respect for people and stop micro managing everyone. you set unrealistic goals and I assure you more and more people will be leaving your company.

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  1. Helpful (7)

    Do NOT be fooled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acquisition Account Manager in New York, NY
    Current Employee - Acquisition Account Manager in New York, NY

    I have been working at Booking.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Brand awareness in Europe...the ONLY reason they're winning at the moment.

    -Great industry networking opportunity

    -overtime pay along with salary, works well when traveling and putting in long hours on the road.

    -...I would be making it up

    Cons

    -Incompetent Management team, very afraid of anyone who may have good work ethic and more industry experience than themself.

    -Employees are trained to exhibit an equal, diverse, open, utopian type environment...however this is an act. The average employee in the New York office has been there 12 months, and are more than likely getting their feet wet in the corporate world (first job)...therefore disciples are easily manipulated and molded to shady company culture. If I ran into any of my co-workers later in life I would not hire!

    -Although there are attempts to paint a "fun" picture, the environment is very tense....imagine supervisors looking over your shoulder. Imagine sales trainers stirring the pot with petty office gossip...imagine the trainers and supervisors conspiring against account managers for job security.

    - The pay is below industry average.

    -Not sure what the other subsricber was referring to but there are NO PERKS! Are you referring to an IATAN card? The perk is you get to keep your job.

    -After you have submitted to the extensive background check (but no drug test hmmm??!?) you can count on insecure supervisors reaching out to friends in the industry to get the "scoop" on you...lol! sad.

    Advice to Management

    You need to wake up...and I am addressing the big guys in Amsterdam...you may've sent your henchmen to the states to funnel info back to you, but they are going to DESTROY your company.

  2. Helpful (8)

    Sycophantic, inept, and unqualified management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wyoming, MI
    Current Employee - Anonymous Employee in Wyoming, MI

    I have been working at Booking.com full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It provides a regular paycheck.
    The people in certain departments (i.e. IT and a few other Analysts) actually know what they're doing.
    The company is making money hand over fist.
    Relatively easy to build up your resume.

    Cons

    Many of the people who get promoted aren't the most qualified, but they've done the most sucking up. One is example is of a candidate with neither managerial nor analytic experience was 'placed' in a position requiring both of those skill sets over another, fully qualified, candidate. And unfortunately this sort of thing isn't the exception, but the norm. This leads to abysmal moral and utter lack of loyalty towards the company.

    Advice to Management

    Give your managers skills tests to determine if they're actually qualified for their position. Don't promote people that are wildly unqualified because you're friends. Make decisions based on data, not guesses and feelings.

There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

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