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199 Employee Reviews (View Most Recent)

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  • Culture & Values
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11 people found this helpful  

Horrible Place to Work At

Account Manager (Former Employee) Chicago, IL

ProsGreat Location (downtown in the loop)
Convenient Hours (9-5)
Paid days off that most companies don't offer (Martin Luther King Day, Presidents Day)
Some of the people are very nice
Decent health insurance

ConsThe compensation here is terrible and the pay is very low. They set the bonus goal so high, that hardly anyone in the company achieves it. Management encourages you to ask questions, but when you do, they yell at you and tell you to figure it out on your own. They can't even explain to you how the bonus structure works. They spend ridiculous amount of money on lavish, fancy parties to keep their clients happy. Most of the clients are angry because customer service provides them with such poor service. The workers around you are constantly chatting about their personal life and things you should not bring into work, which makes it very difficult for you to concentrate on your work. Brown nosing and kissing up here will get you much further than actually being good at your job. If this is your type of company, you would be a good fit. Otherwise, there are much better companies out there that will appreciate your hard work and effort. This office also has a very high turnover rate, which should tell you all you need to know.

Advice to Senior ManagementStop being micro-managers
Offer employees a corporate credit card, so they are not having to dish out hundreds of their own dollars when traveling, and then waiting weeks to get reimbursed
Be more professional when communicating what you would like done
Explain bonus structure

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    13 people found this helpful  

    well what can I say

    RAM (Current Employee) San Francisco, CA

    I have been working at Booking.com full-time for less than a year


    Pros: Not much. It's a job. How much longer will we need OTA marketing with Google on the rise? Its a job for now and I… Cons: Never seen so much catty behavior. Low Pay. Everyone is so afraid. No growth....I mean where can… Advice to Senior Management: Can you define Karma... It is the company culture. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Satisfactory entry-level job in editing

    Content Editor (Former Employee) Houston, TX

    I worked at Booking.com full-time for less than a year


    Pros: Great work environment and morale, good company standards, lots of… Cons: Not a large variety of work to do, work was slow… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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