There are newer employer reviews for Booking.com

3 people found this helpful  

Great place to grow professionally

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Amsterdam (Netherlands)
Current Employee - Analyst in Amsterdam (Netherlands)

I have been working at Booking.com full-time (less than an year)

Pros

- everyone is given a great deal of responsability from day 1
- flat hierarchy
- good opportunities to grow and develop professionally
- freedom to try out ideas
- people are not restricted by their roles - you can contribute in different ways even if they're out of your role's scope
- fun athmosphere and great colleagues
- international environment
- great office facilities and location (headquarters)

Cons

- below average salary
- HR processes are not well organized, which is mostly felt during the hiring and onboarding process
- technical skills training is lacking

Advice to ManagementAdvice

- review HR processes - keep them informal but structured so employees feel heard and respected
- invest more in employee compensation

Recommends
Positive Outlook
Approves of CEO

239 Other Employee Reviews for Booking.com (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Overall a great company to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Booking.com

    Pros

    constantly changing and challenging environment.Innovative ideas and work ethics. Very easy to share new ideas. Constant training and plenty of room for self-improvement.A great place to work!

    Cons

    Constant changes can become a reason to stress. One of the company's basic principle is scalability, when not all things are suitable for all parts of the world.Booking.com salaries are average, while expectations for employees are to the roof!

    Advice to ManagementAdvice

    Booking.com really needs to pay attention to their hotel partners more, and not focus constantly on the customers. The danger of loosing the trust of the partners is something that all employees should have in their minds constantly. Also Booking.com needs to pay their employees better, in order to attract and maintain the best of the best in the market .

    Recommends
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Their own formula is not a true reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Executive in Amsterdam (Netherlands)
    Current Employee - Customer Service Executive in Amsterdam (Netherlands)

    I have been working at Booking.com full-time (more than an year)

    Pros

    The way they present the company at first gives you an idea of a open minded place to work, full of opportunities for those who want want to grow professionally - despite their education background -giving value for talent and effort more than job titles.

    * I was able to make lots of friends, most of them from my own country.
    * The company pays on time, and a great percentage that your extra hours will be well calculate
    * Fun parties to go
    * The people you work with gives you a nice feeling of "family" environment.

    Cons

    After my first selection, many colleagues left the training - who visualized future problems. My intention was to believe in the company and invest my time, intelligence and energy, despite the complaints I've heard in the corridor from old employees.

    * most people working there are not fully experienced in their positions;
    * mediocre management way to work, which misses looking at the big picture and paid a great attention to gossip and politics;
    * disorganized in terms of procedures, training and direction. The company is growing faster than they can handle, and it feels like they will soon collapse;
    * emphasis in political connections rather than real talent professionals; no "in- source talent vision" and management lacks knowledge about their own employees capabilities;
    * the salary isn't worth for the amount of work you have or the stress you will be put on.
    * no freedom of speech in terms of listening to the employees experience and/or improvement critics. Personal threats can come from management.

    Advice to ManagementAdvice

    Do a personality analysis of those who have top jobs: team leaders, managers, trainers and seniors. Spend more time with the customer care department. Listen. Be impartial on your decisions. Analyze employee's critics as part of the work environment and as paths to improvement. Talk to the work council within the company to avoid legal problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Booking.com

Work at Booking.com? Share Your Experiences

Booking.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.