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9 people found this helpful  

A land of make-believe with inexperienced managers who award the brown nosers and true talent is viewed as a threat

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Revenue Manager  in  New York, NY
Former Employee - Revenue Manager in New York, NY

I worked at Booking.com full-time for more than 3 years

Pros

- Good entry position if looking for a way into the industry.
- Can advance fairly quickly if you focus your time on making friends in the company and attending booze sessions with your boss.
- Paid trips to Amsterdam and other parts of the world and country.

Cons

- Very low morale
- Not a good place to work if you have a family, or want one
- Not judged on your merit, but on who you're friends with.
- Senior management inexperienced
- Everything is in beta test mode always (throw everything to the wall and see what sticks)
- Low pay compared to competitors
- Too much focus on office gossip and industry gossip
- Closer to a clubhouse atmosphere than a professional corporation

Advice to ManagementAdvice

Get some management training so that you can stop feeling threatened by employees that possess real talent and expertise. Reward your employees based on merit instead of who you want to be friends with.

Doesn't Recommend
Negative Outlook

Other Reviews for Booking.com

  1. 10 people found this helpful  

    Unethical Practices, Poor Management; Uneducated HR Staff, Like High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Controller  in  Grand Rapids, MI
    Former Employee - Credit Controller in Grand Rapids, MI

    I worked at Booking.com full-time for less than a year

    Pros

    There are many wonderful people there- just none in management.

    Cons

    Nothing done to stop the harassment and bullying of employees
    Unethical, management is a joke, human resources is a joke. It takes 10 months for an investigation while forced to work in an uncomfortable environment.
    Very high work load, a lot of pressure, interfered with personal life too much. Cut throat.

    Advice to ManagementAdvice

    Hire HR managers that are familiar with state and federal laws. Promote people that deserve to be promoted and have provided excellence oppose to your drinking buddy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    At Most, A Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Booking.com full-time for more than a year

    Pros

    You don't need much knowledge or experience to step into most roles at the company in order to succeed. They provide plenty of training and overview (considered by some to be overkill) before you even lift a finger in whatever role you'll fill. The jobs themselves are easy and the tools provided basically hand-feed you all the relevant information. The benefits package is decent, there are company-sponsored happy hours generally once per month and a company holiday party held in Amsterdam each winter. Also, this is the epitome of a 9-5 job, where there is rarely anything so important that it can't wait until your next workday.

    Cons

    While easy, the work load in the last year for most roles at the company has grown so exponentially that it has become bitterly overwhelming. The constant merging and purging that that company has done has left the remaining employees accumulating new responsibilities with no additional compensation and with low morale (fearing future secret decisions will lead to further mass displacement or firings). Speaking of which, pay is beyond low. The company pays well below the average compared to other top competitors within a similar industry and the standards for earning the quarterly bonuses keep changing. Many employees have even half-jokingly accused the company of "testing" for ways to make it impossible to earn. Most managers lack knowledge, leadership skills or both. Opportunities are extremely rare at this point within any of the established offices in the US and most that do become available are often filled with candidates from the European offices. In my time with the company, 11 upper level positions (senior or better) became available and only 4 were filled with candidates from our local office (and only 2 candidates were from low-level positions in the office) and I was part of one of the biggest offices in the US.

    Advice to ManagementAdvice

    Practice humility and show as much respect for your workforce as you expect from them. Be prepared to earn your status with your actions, knowledge and leadership. Accountability is not only good for productivity but is a major cog in maintaining good morale. Your workers absolutely do not want to continuously be carrying the laziness or incompetence of others.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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