There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

Helpful (13)

False Hope

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Booking.com full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

You get to meet some truly nice people.

Cons

False promises of advancing. Managers promote who they go drinking with, rather than those who perform. Extremely catty environment. Pay isn't good compared with market average. Competitors of Booking pay 30-40% more for same job. HQ and senior management is severely out of touch with what goes on in most offices.

Advice to Management

Stop acting like you're in high school, and be professional. If you tell someone they are in line for a promotion, act on it.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (7)

    Good Stepping Stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Orlando, FL
    Current Employee - Customer Care in Orlando, FL

    I have been working at Booking.com full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Various shifts available. Easy Job for the most part. Produce and you will be rewarded. Don't and you won't. Technological tools are available to you. Get to meet friendly folks from all over the world as the company in international. Yearly party in Amsterdam is a nice year end bash.

    Cons

    Can be stressful during peak times or when company is going through organizational changes. Base pay could be higher. More recognition would be nice as well.

    Advice to Management

    Keep listening to your down line. They are responsible for your bonuses !


  2. Helpful (14)

    Common theme here is low pay, favoritism, and low morale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Booking.com full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with. Fun growing company. Holiday party in Amsterdam. Offers a better product than other companies. When you wear company swag people on the street yell BOOKING.YEAH!

    Cons

    Pay is very low for the industry and the amount of work required. Promotions not based on merit but how much your boss actually likes you. If your boss doesn't like you, even if you are always overachieving goals and helping your team achieve theirs, your accomplishment mean very little. The most productive and talented employees are not respected. The public group firing was very unprofessional. There are some very good people working here. Let their numbers do the talking, not the politics. These are common complaints for EVERY office.

    Advice to Management

    The company has acknowledged that they do read these reviews, however instead of offering higher salaries, they increased work load. Stop fostering a company culture where favoritism is highly valued. You will see an increase in morale and productivity. You are making it so that the natural leaders have the lowest morale. So instead of wanting be a positive force they do the bare minimum to not get fired and keep collecting checks. Study successful companies and their leadership values and maybe these negative reviews will turn around and increase the companies revenue.


There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

Work at Booking.com? Share Your Experiences

Booking.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.