Booking.com
2.9 of 5 168 reviews
www.workingatbooking.com Amsterdam, Netherlands 5000+ Employees

168 Employee Reviews (View Most Recent)

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1 person found this helpful  

A casual business culture with good benefits and opportunities for advancement.

Customer Service Executive (Current Employee)
Grand Rapids, MI

I have been working at Booking.com full-time for more than a year

ProsHires from within, opportunities for travel, friendly and supportive management, even low level employees have a voice, calls are not scripted.

ConsRepetitive work, imperfect system for measuring performance, inter-department communication is lacking.

Advice to Senior ManagementHourly wages could be increased across the board, considering how much the success of the company is based on customer service. Better wages equal better worker retention (saves on training), employee satisfaction (better performance), and more opportunities for employees to travel and use Booking.com ($$$).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Good Job

Anonymous Employee (Current Employee)

I have been working at Booking.com


Pros: The company provides a great deal of area for growth to their employees.… Cons: Compared to most companies in the call center industry the wage isn't that… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

5 people found this helpful  

company needs work

Anonymous Employee (Former Employee)
New York, NY

I worked at Booking.com full-time for more than a year


Pros: good location, young environment. good for someone who is now starting off… Cons: to many gossiping at work. management is a joke. not… More

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Booking.com – Why Work for Us?

Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™. Booking.com was established in 1996 in Amsterdam, The Netherlands and has grown into the world’s leading online hotel and… Full Overview

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