Booking.com

  www.workingatbooking.com
  www.workingatbooking.com
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2 people found this helpful  

L'une des meilleures entreprises pour laquelle travailler Among one of the better companies to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Executive in Lille (France)
Former Employee - Customer Service Executive in Lille (France)

I worked at Booking.com full-time (less than an year)

(Translated from English)

Pros

Merveilleuse place de travail, environnement multiculturel et gestion et personnes amicales

Wonderful place to work, multicultural environment and friendly management/people

Cons

Travailler là a été un très bonne expérience pour moi pour le développement de ma carrière.

None whatsoever, working there has been a really good experience for me and for my career development.

Recommends
Positive Outlook
Approves of CEO

Booking.com Response

Jul 8, 2014Recruiting Manager, Americas

We appreciate your thoughts, thanks!

254 Other Employee Reviews for Booking.com (View Most Recent)

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  1. 9 people found this helpful  

    Beaucoup d'espoir; très faible considération. Great hopes, low consideration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Responsable SAV in Lille (France)
    Current Employee - Responsable SAV in Lille (France)

    I have been working at Booking.com full-time (more than an year)

    (Translated from English)

    Pros

    L'ambiance au travail est vraiment bien, même si je travaillais dans une des "pires" entreprises. Il y avait des fruits gratuits, et de bons bénéfices. La salaire est plutôt bon si vous avez des bonne compétences en informatique, ce qui pourrait vous perm

    The work environment is pretty amazing, even though I worked in one of the "lamest". Free fruits, good benefits inc. The salary is rather good if you have good computer literacy, what could allow you to reach the quarter's targets.

    Cons

    Une grande partie des chefs d'équipe dans le service clients n'ont absolument aucune compétence; la plupart d'entre eux a commencé avec une position exécutive, dans laquelle ils n'atteignaient même pas les objectifs qu'ils étaient supposés amener leurs agents à atteindre. D'un autre côté, on vous promet des opportunités de travail excellentes, mais il n'y a absolument aucune considération pour l'effort dépensé pour les affaires. Les opportunités de travail sont distribuées en fonction de la relation avec la personne responsable pour le recrutement. Ce côté de l'entreprise est en train de changer à présent avec le nouveau chef de bureau mais le mal est déjà fait.

    A good part of the Customer Service Team-leaders are absolutely unskilled, most of them started with an Executive job in which they did not even get to the targets they are supposed to lead agents to reach. On the other hand, you get promised awesome job opportunities but there is absolutely no consideration for one's commitment to the business. Job opportunities are being granted on the applicants' sympathy with the person in charge of the recruitment. This side is changing with the new Office Manager but the harm is done now.

    Advice to ManagementAdvice

    Commencez à embaucher de vrais cadres, il sont capables de voir le potentiel; et cessez d'affecter de la considération si vous voulez garder des positions importantes.

    Start hiring actual middle-managers, that are able to see potential and stop faking consideration if you want to keep key profiles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Utile Useful and helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Executive in Lille (France)
    Former Employee - Customer Service Executive in Lille (France)

    I worked at Booking.com full-time (more than an year)

    (Translated from English)

    Pros

    Environnement multiculturel et décontracté.

    Multicultural environment and relaxed environment

    Cons

    Le salaire pourrait être meilleur.

    The payment could be better

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Booking.com

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