Pros

The only saving grace to working at this store was the employee discount and being able to borrow books - otherwise I'd have run screaming long before I did.

Cons

General manager of the store was completely ineffective - assistant managers did what they could to cover but that can only go so far. GM had zero respect for employees, pay was extremely poor, and although they claimed to be flexible with your schedule for classes/etc, be prepared for harassment if you need to do so in a way that might possibly lead to some slight inconvenience for management.

Advice to Senior Management

the constant pushing of discount cards/magazines (that they swore up and down wouldn't be required when they launched it - immediately followed by required percentages) made customers irritated and employees miserable.