Books-A-Million

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361 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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Professional but Laid Back and Low Paying

Bookseller (Former Employee) Deerfield Beach, FL

Pros- Store Managers tried to work with part-time hour restrictions for students

 - For the most part, customers are polite and courteous

 - No truly stressful or immediate assignments involved in working in a bookstore

Cons- The work isn't very demanding, but the pay is still minimum wage, which is far too low a wage to pay anyone in this day and age.

 - Company has a policy forbidding booksellers (running the register) from reading at the register. Personally, I found this surprising. Obviously, you don't want the bookseller to continue reading when a customer approaches, but when I am in a bookstore as a customer, I see employees reading as a sign that they enjoy books and will be a reliable resource for recommendations.

 - Company allows 10-15 minute breaks roughly ever 2 hours for smokers, but doesn't allow such breaks for non-smokers. This incentivizes smoking, which is problematic for obvious reasons. The company should simply allow both smokers and non-smokers to have 10-15 minute breaks ever 2 hours to get some fresh air and clear their head.

Advice to Senior ManagementI would suggest favoring college students when hiring booksellers. They tend to have a better appreciation of the product being sold and have less of an attitude about being asked to work late hours. I would also suggest that any stores not open the same hours as Barnes & Noble begin operating during those same hours immediately; closing before B&N is just one of many ways to seal BAM's fate as being the next company to go bankrupt after Borders.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lied to from the begginning

    Bookseller (Current Employee) Kissimmee, FL

    I have been working at Books-A-Million part-time for less than a year


    Pros: 20% store items, loose dress code Cons: Haven't worked in weeks after being promised 30-40 hours. I still have not been trained on register even though I… Advice to Senior Management: Fix all of these cons! No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The magazines made me leave

    Bookseller (Former Employee)

    I worked at Books-A-Million part-time for more than a year


    Pros: Book borrowing program Occasional jeans weekend My coworkers were great people It's nice… Cons: Corporate berates managers to then berate they're booksellers to push promotions on an hourly basis. This oftentimes turns employees and managers against each other.… Advice to Senior Management: I really think the only problem that is a real deal breaker for most employees is constantly being pressuring them to sell cards and magazines… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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