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There are newer employer reviews for Boots

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Helpful (1)

As a part-time job it was ok.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Huddersfield, England (UK)
Former Employee - Anonymous Employee in Huddersfield, England (UK)

I worked at Boots

No opinion of CEO
No opinion of CEO

Pros

It is a nice company to work for, provide discount for the co-workers + one family member. Special discount days around Christmas time.

Cons

I do not feel like there was many opportunities for self development, therefore I was treating this job only as a temporary one.

Advice to Management

Would give more feedback to co-workers. To be more positive and praise co-workers when they do a good job. Treat everybody the same.

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  1. Helpful (1)

    Well paid, but not respected

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Consultant in London, England (UK)
    Former Employee - Beauty Consultant in London, England (UK)

    I worked at Boots

    No opinion of CEO
    No opinion of CEO

    Pros

    Your fellow workers tend to be a diverse bunch: often international students with lots of bright ideas and interesting experiences. The pay is competative, the benefits too. Good staff discount.

    Cons

    Bonuses now 50/50 sales and customer service: however the customer service score is compiled from responses to surveys handed out randomly at till points. If your role is not one which involves standing at the till all day, you have little chance of receiving specific feedback. You could be working your hardest and giving 100% excellent customer service and smashing your sales target: but if the person on the till is a grumpy so and so your bonus is effected too. Store management often have very little understanding of the realities on the shop floor. Targets and intiatives descend from on high, and little attention is paid to the views of store workers. Some struggle to work the tills, and show little knowledge of store lay out or products. Scope for progression/additional training very much depends on the whims of management. Staff areas are windowless, airless and clinical. The piped music is inane, as are often the customers: but that's just retail generally.

    Advice to Management

    Make sure you've actually spent some time on the shop floor in an operations or sales role, even if it's just for a few hours. And that you can work the tills. You will be much more respected if the staff know you understand their position. Take the time to listen to your staff's views on any new lay-outs, promotions, products etc. If they have worries or feedback, do relay that to HO. The shop floor workers are your experts and should be listened to and respected.


  2. Dynamic, fast-paced, customer focused pharmacy led health and beauty retail

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist Store Manager
    Current Employee - Pharmacist Store Manager

    I have been working at Boots

    Recommends
    Recommends

    Pros

    Salary package Support from colleagues Support from head office

    Cons

    IT is poor Work/life balance for store managers

    Advice to Management

    More recognition for Store Managers


There are newer employer reviews for Boots
There are newer employer reviews for Boots

See Most Recent

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