Borders

www.bordersgroupinc.com
Profile Unclaimed
There are newer employer reviews for Borders

 

Once a strong company; run into ground by MBA culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Human Resources Manager
Former Employee - Human Resources Manager

I worked at Borders

Pros

For many years, the company culture was reasonably progressive and fair-minded, if somewhat lax. There was room for advancement within, procedures weren't overly rigid, and the depth of our product inventory was a distinct competitive advantage. Had these advantages been managed properly, Borders would likely be the dominant player in this admittedly highly-competitive retail segment.

Cons

The book-centric, service-centric, innovative tendencies of the company gave way to careerism, regimentation, a devotion to spin over reality, management fads, and a variety of other ills as the company expanded and management became dominated by MBAs. By the end, the company had evolved into a self-destructive parody of its former self, run by people who knew and cared little about their product, their clientele, or their employees. A scary cautionary tale of what can go wrong in a corporate culture.

Advice to ManagementAdvice

Even enlightened and capable management would have had a difficult time succeeding in this business. The revolving-door management of this company was consistently and dramatically not up to the task. Advice to them: too late now; the company is dead. Tens of thousands of jobs were lost on their watch. However much they may blame impersonal forces -- internet competition, the recession, etc,etc -- much of the responsibility lies squarely upon them and the board of directors who put them in place. In the future, please, unlearn virtually everything you think you've learned about business. Whatever your impulses dictate: chances are, the opposite is a better course. Above all, remember: spin does not equal reality.

Doesn't Recommend
Disapproves of CEO

458 Other Employee Reviews for Borders (View Most Recent)

Sort: Rating Date
  1.  

    Paranoia in the ranks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Borders

    Pros

    It was a good place to work if you are a bibliophile, like to work with people who share your interests and can carry on an intelligent conversation.

    Cons

    It's no longer in business, and given the way it was managed at the store level, it is not wonder why it went out of business.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    It's where I was meant to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchandising Supervisor
    Former Employee - Merchandising Supervisor

    I worked at Borders

    Pros

    A great place to work, retail yet intelligent retail. 90% of my coworkers had a B.A. if not a Masters degree.

    Cons

    As company began it's downward spiral...not enough payroll hours for tasks to be completed.

    Advice to ManagementAdvice

    Stick with books!!

    Recommends
    No opinion of CEO
There are newer employer reviews for Borders

Work at Borders? Share Your Experiences

Borders

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.