Pros

Opportunity to connect with people through books and music. It's a sales job without having to be an aggressive sales person. Hard work always goes noticed. being able to check out books has helped me develop into a very well read person. It calls for independence and self motivation while working as part of a team.

Cons

The company is facing challenges so getting hours cut can be a regular thing. There seems to be a huge disconnect between the home office and the stores themselves, they work in different realities.

Advice to Senior Management

There needs to be more consistency, more accountability. Needs to make it easier to fire bad apples as they can bring a whole store down very quickly.