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Helpful (2)

Terrible, disorganized, and indifferent to employees.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Carver in Chandler, AZ
Former Employee - Carver in Chandler, AZ

I worked at Boston Market part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

-The food is actually delicious. (when it fresh) trust me after an hour of sitting most of the food turns inedible.
-Most of the employees are younger like me (18) so I liked most of my co-workers
-50% off of food. this is good because they are EXPENSIVE for fast food

Cons

-Terrible hours unless you kiss managements ass
-Management is HIGHLY disorganized and inexperienced
-Stupid customers
-70% of the customers at my store were the elderly
-The pay DEFINITELY does not compensate the stress, labor, and overall experience as an employee there.
-In the short time i was there, employees were coming in and out every week. I am not kidding around 7-8 people quit/left.
-Menu items are constantly being changed in the way you have to make them, like every 2 weeks.
-The people who open and do morning shift dont care about the guy (me) who has to come in the afternoon to do the same job, only to come into a horrible mess of my workstation, and my workstation also has to be pretty much fully stocked because they used up everything and didnt restock before they left.
-Closing can be really annoying and stressful.
-Call in orders that are ENORMOUS and have to made in like 5 mins. especially salads for catering orders
-Way too much of a small space to be working the way you have to work. especially when other employees are trying to get through where I am working ever 3 seconds.
-When I have to clean the ovens (which is a nightmare about 25% of the time) sometimes noone will cover my station so I am cleaning a dirty ass oven with toxic cleaning materials so every 5 secs I am washing my hands making food going back to oven, etc.
-Picking chicken at the end of the day is the most stupid, menial, repetitive, time wasting, joke of responsibility that should be EVERYONES responsibility and not just the carvers. If I have to pick less than 4 chickens im fine. But I have had nights where the ignorant managers loaded way too much chicken and we had an excess of 30 chickens to pick which to like 3 hours.
-Drive thru makes several orders appear out of nowhere combined with the people ordering inside can lead to a 10 second clusterf@ck.
-WAY too many closing responsibility for carver
-every day you go home in this greasy layer of filth that douses your entire body with awfulness. The first thing I did every day when I got home was strip naked and make a bee line towards the shower because If I had to sleep in that, I am afraid I would basically become fossilized overnight.

Advice to Management

-let the carver decide how much chicken to load
-help the carver/others when they are obviously really stressed and backed up
-hire managers with experience. not girls that are 19-25 years old.
-actually give employees positive feed back instead of just assigning them more work
- dont tell someone to do a job that you should do because you are lazy
-They are on their phone/in the office 50% of the time
-Stop locking gloves and cleaning supplies in office.
-Let people take home the leftover food at the end of the day instead of throwing it all out. There really is NO EXCUSE for throwing away a bunch of good food.

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  1. The company is very thorough, and great to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HSM in Brookfield, WI
    Current Employee - HSM in Brookfield, WI

    I have been working at Boston Market full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay
    Great crew
    Lots of opportunity to advance

    Cons

    Only closed on Christmas Day

    Advice to Management

    None


  2. Helpful (1)

    It was ok ,but could pay much more considering the position your given.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Irving, TX
    Current Employee - Shift Manager in Irving, TX

    I have been working at Boston Market part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learning about food,
    Managing a small team
    Very engaging with customers

    Cons

    Little pay for Job position
    No benefits till your Assistant or general manager

    Advice to Management

    Turnover rate for managers is 60%
    Be a manager somewhere else


There are newer employer reviews for Boston Market
There are newer employer reviews for Boston Market

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