124 Employee Reviews (View Most Recent)

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Not the best company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Shift Manager  in  Phoenix, AZ
Former Employee - Shift Manager in Phoenix, AZ

I worked at Boston Market full-time for more than a year

Pros

Fast-paced, rapid changing. Easy promotion to shift manager for those who want management experience, little growth opportunity after that.

Cons

No sick days, Constant adoptions of sales initiatives that don't help the company. Line level employees take the brunt of ways to try to get customers to buy the food.

Advice to ManagementAdvice

You need to cut cost and lower prices, not create service improvements.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Boston Market

  1. 1 person found this helpful  

    Excellent Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carver  in  Livonia, MI
    Former Employee - Carver in Livonia, MI

    I worked at Boston Market part-time for more than a year

    Pros

    Management provides its employees with a flexible work schedule which is great for someone who's juggling both work and school at the same time. The team I worked with was great and management was helpful with training and any concerns I had during my tenure there.

    Cons

    I had no negative experiences working at Boston Market and would suggest a job with them to anyone.

    Advice to ManagementAdvice

    I have no advice for management, they're very organized and are on top of everything. The new CEO has turned the company around and my only advice would be to keep whatever you're doing going the way it is now.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    DO NOT WORK HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Tampa, FL
    Former Employee - Crew Member in Tampa, FL

    I worked at Boston Market part-time for less than a year

    Pros

    -50% off food
    -Maybe a friendly shift manager
    -Employees that empathize

    Cons

    -No free food (When I got this job I was broke until my first check. So no food for me, even if I was working a double.)
    -They do nothing but point out flaws. And I mean absolutely nothing. How can you be a manager and still flip out whenever 2pm rush our comes? This happens every day, you should be used to this. And if it's 2pm rush, why all 4 managers asking me to do things like, "pick up my pencil," "change out the desserts," "bus the tables", when I'm taking Orders, because the line is out of the door, and there are only two crew members for two registers, and two order sections?
    -Management is illogical and in-organized and flat out condescending.
    - The hours are good if you have the experience, but they'll work you a double and then make you work morning shift the next day. That makes no sense.
    -They'll put you where they want you. I'm bad with math and had my drawer short almost every day. If it continued I would get fired.
    -I walked out the day before Thanksgiving because I was working 6 days in a row, and had never felt more demoralized in my life. It literally felt like a life or death decision. There's no reason you should feel like you are nothing when you are busting your ass for hours on end, every day.

    Advice to ManagementAdvice

    -CARE ABOUT YOUR EMPLOYESS. ACTUALLY DELIVER WHAT YOU PROMISE.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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