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1 person found this helpful  

As an hourly manager, there should be a better appreciation for hourly manager's responsibilities and versatility.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Hourly Management  in  Hallandale Beach, FL
Former Employee - Hourly Management in Hallandale Beach, FL

I worked at Boston Market full-time for more than 3 years

Pros

There should be something said about having the the top tiered management feel they can rely upon the lowest ranking management. From the General Manager to the Assistant Manager, there has always been a sense of an open environment where seemingly all management have the same responsibility and a responsibility to one another.

Cons

The responsibility put upon the hourly management is not taken lightly, however eventually there becomes an obvious dependency on lower management and subsequently leading to a very frequent sense of being over worked; additionally, there is a lack of acknowledgement for the work done from upper management, the rate of pay-increase does not equal the work and extra duties assigned, and finally, there is a constant

Doesn't Recommend
Negative Outlook
No opinion of CEO

128 Other Employee Reviews for Boston Market (View Most Recent)

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  1.  

    Great training, led to better things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA

    I worked at Boston Market full-time for more than 5 years

    Pros

    great training and generally a very very thought out concept.
    among the best QSR food around

    Cons

    bonus plan was profit-over-expense and store assignments greatly affected income potential. Every GM does the same work but one gets 'lucky' with a big store and another gets a low-volume bonus may be non-existent. Other brands unify bonus potential as % of salary id #s are made.

    Advice to ManagementAdvice

    reconsider bonus structure and manager schedules

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not the best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ

    I worked at Boston Market full-time for more than a year

    Pros

    Fast-paced, rapid changing. Easy promotion to shift manager for those who want management experience, little growth opportunity after that.

    Cons

    No sick days, Constant adoptions of sales initiatives that don't help the company. Line level employees take the brunt of ways to try to get customers to buy the food.

    Advice to ManagementAdvice

    You need to cut cost and lower prices, not create service improvements.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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