Boston Market

  www.bostonmarket.com
  www.bostonmarket.com
There are newer employer reviews for Boston Market

 

A fast paced environment which caused high stress due to management.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Boston Market part-time

Pros

Boston Market is a great place to work if you enjoy customer service and working at a high paced and at times doing nothing. It was good because there would be waves of customers and then all of the sudden there would be no one.

Cons

Most of the time there was nothing to do and either there were too many people working at one time or not enough.

Advice to ManagementAdvice

Needs more structure and reliability with the managers. More training in customer service and prioritizing would be helpful.

144 Other Employee Reviews for Boston Market (View Most Recent)

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  1.  

    High stress fueled by pointless policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Boston Market part-time (less than an year)

    Pros

    Good employees to work with.

    Cons

    Always passing some new rule or changing something that doesn't need to be changed. For example, they've recently removed the garbage cans from the dining room, so employees have to quickly clear the tables of all plates, even during high volume. Management won't listen to suggestions, yet they'll turn around and yell at employees over the very thing that the employee tried to tell them about in the first place.The priorities of this company are very misguided.

    Advice to ManagementAdvice

    Pay attention to the people who work in your stores, pay attention to your competition, take notice of what your customers actually want instead of trying to push the same "new" promotion on them for months on end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Boston Market is an OK place to work but not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Milwaukee, WI
    Current Employee - General Manager in Milwaukee, WI

    I have been working at Boston Market full-time (more than an year)

    Pros

    Easy concept to learn. Hours of operation also very good.

    Cons

    Constantly changing simple menu recipes. Very little help with recruiting and marketing business. Catering system is not very helpful.

    Advice to ManagementAdvice

    Stop the VIP program as it only drives customers you already have and the offers are usually weak. Spend a bit more on National advertising and not just big market because a lot of customers do not realize what you sell or that you exist at all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Boston Market

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